At a Glance
- Tasks: Deliver excellent service to invoice finance customers and manage client relationships.
- Company: Dynamic finance company focused on customer success and risk management.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a collaborative team with opportunities for growth and learning.
- Why this job: Make a real impact by helping clients achieve their financial goals.
- Qualifications: 5 years of invoice finance experience and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Job Purpose
Helping us achieve our purpose by delivering excellent service to our invoice finance customers. Your role will support our customers throughout their entire relationship from on‑boarding to termination. Your role is to help identify all forms of risk; protecting our capital and ensuring our clients consistently receive great outcomes.
Key Duties
- Ensure facilities are operated and managed in accordance with sanctioned terms and mandate.
- To assist in the evolution of procedures adopting best practice from industry expectations.
- On‑boarding clients, ensuring facilities deliver desired outcomes and fairly support clients' needs.
- Develop strong client relationships understanding their business and funding requirements.
- Management of Client Executives with focus upon performance, development needs and ensuring priorities are managed.
- Assist in the management of recovery cases and contribute to identification and implementation of recovery strategies.
- Review various data sources to ensure risk is identified and rigorously interrogated proposing suitable mitigation as appropriate.
- Periodically review facilities and negotiate revised terms for any variations required.
- You will assist and support colleagues including sales, operations, risk teams and from the wider SME Division.
- Contribute to completion of all team tasks particularly in times of high workload.
Qualifications
- Minimum of 5 years invoice finance experience working within operations at senior level.
- You will be familiar in the identification of invoice finance risk and possessing strong communication skills, are confident in discussing any findings with clients.
- You have a good understanding of Microsoft products. An ability to quickly understand Dancerace and RiskFactor software will be an advantage.
- Enquiring mind to seek out broad information and raise further enquiry to protect our security.
- You thrive in a team focused and independent working environment; being able to organise and prioritise when managing high workloads, taking ownership of tasks to deliver great outcomes.
- Team player, positive and flexible, prepared to nurture others in the achievement of team goals.
- Organised with ability to manage time particularly when working under time pressures.
- Professional and ability to work with confidential information.
Desirable Skills
- ABFA Certificate Course
- Financial analysis skills
Qualification & Education
- Must have a Foundation level in course ABFA. Full clean driving licence is also a requirement.
Account Manager employer: Aimeewillow
As an Account Manager with us, you will be part of a dynamic team dedicated to delivering exceptional service to our invoice finance customers. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering comprehensive training and support to help you excel in your role. Located in a vibrant area, we provide a stimulating environment where your contributions are valued, and you can make a meaningful impact on our clients' success.
