Empathetic Collections & Customer Support Associate in Glasgow

Empathetic Collections & Customer Support Associate in Glasgow

Glasgow Full-Time No working from home possible
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Aimee Willow Connex in Scotland is seeking a collections and recoveries professional to engage with customers facing financial difficulty and apply appropriate strategies. You will communicate empathetically across phone, post and email, assess circumstances using structured questioning and income/expenditure analysis, and explain repayment options with access to debt advice.

The role prioritises governance, compliance and customer care, with opportunities to improve processes and log

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Empathetic Collections & Customer Support Associate in Glasgow employer: Aimee Willow Connex

Join a vibrant and rapidly expanding organisation in Manchester, where your expertise as a Business Advisory Manager will make a significant impact on businesses facing financial challenges. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering unique opportunities to engage with diverse teams and clients while delivering high-quality solutions. With a commitment to employee well-being and a supportive environment, we ensure that our team members thrive both personally and professionally.

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Contact Details:

Aimee Willow Connex Recruitment Team