At a Glance
- Tasks: Manage client relationships and chase outstanding debts using various techniques.
- Company: Dynamic financial services firm focused on client success.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a team that values your skills and helps clients thrive.
- Qualifications: Strong communication skills and a basic understanding of finance.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of the role: To perform credit control duties, manage the client relationship across a mixed portfolio of funding lines, seek opportunities and administer the effective strategies on behalf of relationship management, thereby managing the risk and prolonging the life of the Client's facility. To deliver an excellent operational service to the Clients within your own allocated portfolios.
Key Responsibilities:
- Responsible for the posting of cash against a portfolio before deadline.
- Ensure a basic understanding of the business when chasing debts.
- Manage a portfolio of full-service clients.
- Chase outstanding debts using a range of techniques including telephone, email, and letter in line with the client credit control schedule.
- Performing full chase on each client each month.
- Using call back sheets to ensure all calls are captured.
- Verifying debts on the operating system when chasing.
- Agreeing repayment plans where appropriate.
- Recommending accounts for solicitors where appropriate.
- Dealing with customer collections within the system.
- Setting up and maintaining client files.
Credit Controller employer: Aimee Willow Connex
As a Credit Controller with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers competitive benefits, a collaborative culture, and ample opportunities for professional advancement, all while being located in a vibrant area that fosters both personal and career enrichment. Join us to make a meaningful impact while enjoying a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing client relationships or chasing debts effectively.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience with cash posting and debt verification. Use examples from your past roles to demonstrate how you’ve successfully managed portfolios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to stay updated on new roles in credit control.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and client relationship management. We want to see how you've successfully managed portfolios and chased debts in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role. Share specific examples of how you've delivered excellent operational service and managed risks effectively.
Showcase Your Communication Skills:Since you'll be chasing debts using various techniques, it's crucial to demonstrate your communication skills in your application. We love seeing candidates who can articulate their thoughts clearly and persuasively, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Aimee Willow Connex
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your numerical skills and be prepared to discuss how you've managed cash flow or chased debts in the past. Being able to reference specific figures or outcomes will show your potential employer that you understand the importance of accuracy in this role.
✨Understand the Business
Before your interview, take some time to research the company and its clients. Understanding their business model and the industries they operate in will help you demonstrate your ability to manage client relationships effectively. Be ready to discuss how you would tailor your approach based on the specific needs of different clients.
✨Showcase Your Communication Skills
Since you'll be using various methods to chase debts, it's crucial to highlight your communication skills. Prepare examples of how you've successfully resolved disputes or negotiated repayment plans in the past. This will illustrate your ability to maintain positive client relationships while still being firm about collections.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as a client refusing to pay or a missed payment deadline. Practising your responses will help you feel more confident and show that you're proactive in managing risks associated with credit control.
