At a Glance
- Tasks: Manage client relationships and chase outstanding debts effectively.
- Company: Dynamic financial services firm focused on client success.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a team that values your skills and helps clients thrive.
- Qualifications: Strong communication skills and a basic understanding of finance.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of the role: To perform credit control duties, manage the client relationship across a mixed portfolio of funding lines, seek opportunities and administer the effective strategies on behalf of relationship management, thereby managing the risk and prolonging the life of the Client's facility. To deliver an excellent operational service to the Clients within your own allocated portfolios.
Key Responsibilities:
- Responsible for the posting of cash against a portfolio before deadline.
- Ensure a basic understanding of the business when chasing debts.
- Manage a portfolio of full-service clients.
- Chase outstanding debts using a range of techniques including telephone, email, and letter in line with the client credit control schedule.
- Performing full chase on each client each month.
- Using call back sheets to ensure all calls are captured.
- Verifying debts on the operating system when chasing.
- Agreeing repayment plans where appropriate.
- Recommending accounts for solicitors where appropriate.
- Dealing with customer collections within the system.
- Setting up and maintaining client files.
Credit Controller employer: Aimee Willow Connex
As a Credit Controller with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers competitive benefits, a collaborative culture, and opportunities to enhance your skills while managing diverse client portfolios in a vibrant location. Join us to be part of a team that values excellence and fosters meaningful relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing overdue accounts or negotiating repayment plans.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience with cash posting and client relationship management. Use examples that demonstrate your ability to manage portfolios effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and client relationship management. We want to see how you've successfully managed portfolios and chased debts in the past, so don’t hold back on those details!
Showcase Your Communication Skills:Since you'll be chasing debts through various channels, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us you can handle conversations with clients effectively.
Highlight Problem-Solving Abilities:In this role, you'll need to manage risks and find solutions for outstanding debts. Share examples in your application where you've successfully navigated tricky situations or negotiated repayment plans. We love a good problem-solver!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join the StudySmarter team!
How to prepare for a job interview at Aimee Willow Connex
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow, debt management, and repayment plans. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also passionate about it.
✨Understand the Client's Business
Before the interview, research the company and its clients. Knowing their industry, challenges, and how they manage their funding lines will help you tailor your responses. This knowledge will demonstrate your proactive approach and ability to manage client relationships effectively.
✨Practice Your Communication Skills
Since you'll be chasing debts through various channels, practice articulating your thoughts clearly and professionally. Role-play common scenarios with a friend or family member, focusing on how to handle difficult conversations while maintaining a positive relationship with clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their credit control processes, team dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
