Collector

The Collector is responsible for providing solid and consistent support to the Glasgow Office, Directors and Operations team. Ensuring all Procedures are adhered to for collection of late payments. Job Profile: The Collector will report to the Collections Manager. He/she will work closely with the Collections Team to ensure that all documentation and procedures regarding collections and repossessions are in line with company policies and procedures, and within agreed deadlines. The successful candidate will enjoy working in a fast-paced environment, will thrive under pressure and will have excellent organisation skills. The Collector will be a problem solver, who is self motivated and uses their own initiative. He/she will need to be very attentive to detail and disciplined in their approach to administration. Numeric skills are essential, with the ability to analyse numerical data. The role will also involve corresponding with our solicitors and auditors and ensuring any related paperwork is completed accurately and in a timely manner, as well as prompt and professional answering of the telephones. Based full time in the East Kilbride office. Responsibilities: -Assist with arrears cases as and when required, calling customers by phone and following up with written communication. -Assist with customer calls, which may include a phone divert when Asset manager unavailable. -En…