Telemarketing Executive - Brighton
Telemarketing Executive - Brighton

Telemarketing Executive - Brighton

Full-Time 23000 £ / year No home office possible
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At a Glance

  • Tasks: Engage with businesses, book meetings, and qualify leads to drive sales.
  • Company: Join a dynamic team in Brighton focused on generating income through telemarketing.
  • Benefits: Work in a modern office with a supportive team and opportunities for skill development.
  • Why this job: Be a key player in the sales process and build relationships with decision makers.
  • Qualifications: Previous telesales experience and strong communication skills are essential.
  • Other info: Full-time role, 5 days a week in the office.

Purpose of the Role:

  • The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.
  • You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.
  • Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.
  • Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key.
  • Through our marketing activity we also receive enquiries via both digital platforms and telephone calls directly to the Sales Support Team.
  • You will be responsible for qualifying inbound enquiries and passing on to the Regional Sales Director where appropriate.
  • Working from our contemporary Brighton office you’ll be supported by a highly experienced team to help develop the knowledge and skillset needed to achieve the KPI’s.

Responsibilities:

  • Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.
  • Work to high volume call and duration targets.
  • Develop long lasting relationships with prospects, and act as a Brand Ambassador.
  • Qualification of inbound telephone and digital enquiries, converting into qualified sales leads.
  • Build and maintain the company’s contact management database/CRM platform ‘Goldmine’ according to sales pipeline and marketing campaign reporting demands.
  • Co-ordinate new business meetings with the Sales Directors.
  • Manage and maintain lead referrals through the Sales Pipeline.
  • Work with the wider Marketing Team to follow up on tactical campaigns.
  • Effective planning of time and tasks to ensure monthly sales and calling targets are achieved.
  • Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.

Skills and Experience:

Essential

  • Previous outbound business to business telesales experience.
  • Experience of using a CRM system.
  • Ability to demonstrate telephone sales techniques.
  • Experience in customer services environment.
  • Excellent verbal and written communication skills.
  • Ability to build relationships with high level decision makers.

Desirable

  • Sales experience within the financial or professional services environment.

Education Qualifications:

Essential

  • Minimum of Maths and English GCSE Grade ‘C’ or equivalent.

Desirable

  • UK Finance Foundation course desirable or willing to work towards.

Location:

  • Brighton Head Office.
  • Full time, 5 days in Office.

Telemarketing Executive - Brighton employer: Aimee Willow Connex Ltd

As a Telemarketing Executive at our vibrant Brighton office, you'll be part of a dynamic team that values professional growth and collaboration. We offer a supportive work culture with comprehensive training to help you excel in your role, alongside competitive benefits that enhance your work-life balance. Join us to not only drive business success but also to develop meaningful relationships and advance your career in a thriving environment.
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Contact Detail:

Aimee Willow Connex Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Executive - Brighton

✨Tip Number 1

Familiarise yourself with our products and services. Understanding what we offer will help you engage effectively with potential clients and demonstrate your knowledge during conversations.

✨Tip Number 2

Practice your telephone sales techniques. Since this role heavily relies on effective communication, rehearsing common scenarios can boost your confidence and improve your ability to connect with decision makers.

✨Tip Number 3

Network within the industry. Attend local business events or join relevant online forums to meet professionals who might provide insights or referrals that could help you in your telemarketing efforts.

✨Tip Number 4

Get comfortable with CRM systems. Since you'll be using Goldmine, familiarising yourself with its features can enhance your efficiency in managing leads and tracking your progress towards targets.

We think you need these skills to ace Telemarketing Executive - Brighton

Outbound Telesales Experience
CRM System Proficiency
Telephone Sales Techniques
Customer Service Skills
Verbal Communication Skills
Written Communication Skills
Relationship Building
Time Management
Sales Pipeline Management
Lead Qualification
Appointment Setting
Brand Ambassadorship
Collaboration with Sales Teams
Adaptability to Feedback

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous outbound business to business telesales experience. Emphasise any relevant skills, such as your ability to build relationships with decision makers and your experience using CRM systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the Telemarketing Executive role. Mention specific examples of how you've successfully generated leads or appointments in the past.

Highlight Relevant Skills: In your application, clearly outline your telephone sales techniques and customer service experience. Use bullet points to make it easy for the hiring team to see how you meet their essential criteria.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Aimee Willow Connex Ltd

✨Research the Company

Before your interview, take some time to research the company and its products. Understanding their offerings and how they fit into the market will help you engage with the interviewer and demonstrate your interest in the role.

✨Prepare for Role-Specific Questions

Expect questions related to telemarketing and sales techniques. Be ready to discuss your previous experience in outbound business-to-business telesales and how you've successfully built relationships with decision makers.

✨Showcase Your Communication Skills

As a Telemarketing Executive, excellent verbal and written communication skills are essential. During the interview, focus on articulating your thoughts clearly and confidently, as this will reflect your ability to engage with prospects effectively.

✨Demonstrate Your CRM Knowledge

Since experience with a CRM system is essential for this role, be prepared to discuss your familiarity with CRM platforms. Highlight any specific systems you've used and how you've leveraged them to manage leads and track sales progress.

Telemarketing Executive - Brighton
Aimee Willow Connex Ltd
A
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