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- Tasks: Support brokers and manage contracts while ensuring smooth financial processes.
- Company: Join a fast-growing, ambitious company with a dynamic team.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Other info: Great chance to advance into sales roles and take on more responsibilities.
- Why this job: Be part of a crucial support role that drives success in sales.
- Qualifications: Strong organisational skills and experience with financial data preferred.
The predicted salary is between 30000 - 40000 £ per year.
Supervisor: Head of Sales/ Sales Support
Responsibilities
- BDM Support
- Answers and handles phone calls from brokers (when BDMs in meeting/on other calls)
- Chases the gathering of stipends directly with the broker
- Sends and chases contracts directly with the customer
- Supports BDM with conversion of lower value/ lower Risk Grade offers – directly with brokers
- UW Support
- Verifies key legal, identity, contact, and banking details against source documentation.
- Confirms all stipends received prior to funding, and SF is fully updated.
- Ensures all bank details are clearly shown in the system and have been validated prior to pay-out.
- Finance Support
- Ensures we have full information needed for pay-offs to other lenders and these details are all loaded to SF (account name, sort code, account number, amount, reference).
- Checks that DD Mandate will be set up in all cases (there are still deals being posted to RTF channel with no DD mandate setup).
- Sets stage to "Ready to Fund" (there are still deals being posted to RTF channel with the stage not being set correctly).
Knowledge, Skills and Abilities
- Super organised
- Strong communicator
- Excellent attention to detail
- Ideally experienced in working with financial data
- Confident about the ultimate value of his/her decisions
- Handles pressure, and thrives in fast moving environment
- Active learner interested in applying Company standards to transactions
- Effective team player with the ability to work independently, exercise initiative and take ownership of projects
- Commitment to continuous improvement
- Sense of accountability and pride in his/her work
- Ability to communicate urgency, while working with detailed process requirements
- Ability to drive a process
- Excited about the prospect of working for an ambitious, fast-growing company
- Opportunity to develop into BDE/BDM/Direct Sales or get more responsibilities in a Sales Support role
Case Support Manager in London employer: Aimee Willow Connex Ltd
Contact Detail:
Aimee Willow Connex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Case Support Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your skills match the job description. We want you to shine and show them why you're the perfect fit for their fast-moving environment.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your organisational skills and attention to detail, as these are key for the Case Support Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our ambitious team!
We think you need these skills to ace Case Support Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Support Manager role. Highlight your experience with financial data and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Organisational Skills: Since being super organised is key for this role, make sure to highlight any experiences where you've successfully managed multiple tasks or projects. We want to know how you handle pressure and thrive in fast-moving environments!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Case Support Manager position. We can’t wait to see what you’ve got!
How to prepare for a job interview at Aimee Willow Connex Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Case Support Manager. Familiarise yourself with the tasks like handling phone calls from brokers and verifying key details. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since being super organised is crucial for this position, prepare examples from your past experiences where your organisational skills made a difference. Whether it’s managing financial data or ensuring all details are validated, having concrete examples ready will impress the interviewers.
✨Communicate Clearly and Confidently
As a strong communicator, you’ll need to convey information effectively. Practice articulating your thoughts clearly, especially when discussing how you handle pressure and thrive in fast-paced environments. This will help you come across as confident and capable during the interview.
✨Demonstrate Your Commitment to Improvement
The company values continuous improvement, so be prepared to discuss how you've taken ownership of projects in the past. Share instances where you’ve identified areas for improvement and implemented changes. This shows that you’re proactive and aligned with the company’s goals.