Mortgage Sales and Operations Manager
Warrington (Office Based)
Salary up to £65k plus quarterly comms
The Role
We have a rare opportunity for a Senior Mortgage and Protection Manager to oversee our existing Mortgage Advisers and Support team. This role will give exposure into the operational and sales side of the business where you will be instrumental in the marketing, corporate negotiations and relationship building with funders, investors, solicitors, and valuers, etc.
To be successful in this role, you will be driven, ambitious and have a can‑do attitude. You may be an existing Experienced Sales, Service or Compliance Manager in the mortgage industry looking for a new challenge or looking to take the next step in your career.
The Benefits
- Competitive Basic Salary
- Commission
- Car allowance available
- Pension
- Generous Holiday entitlement
- Fantastic training & development
The Responsibilities:
- Develop a team of Mortgage advisers to achieve their personal business objectives and specific performance and quality standards set by the company.
- Support the recruitment, development, and retention of Mortgage Advisers in line with the Company’s recruitment plan.
- Work closely alongside other group company colleagues to ensure a consistent and joined up approach is adopted in respect to all business development activities, ensuring that objectives are always delivered in line with the business plans.
- In conjunction with the Company Directors, implement, monitor, and evaluate business plans to achieve the required growth in revenue from a range of income streams.
- Ensuring that the principles of Treating Customers Fairly (TCF) are always adhered to.
- Work closely with the Company Directors to continually review the training & development needs of team members.
- Deliver a challenging and rewarding` environment which encourages staff to continually add value, improve ways of working and develop and grow personally.
The Requirements
- CeMAP qualification (or industry recognised equivalent) is a must have.
- Proven track record of being a sales leader with Mortgage services.
- Excellent level of technical and e-commerce knowledge particularly relevant to the housing and mortgage market.
- Experience in leading, developing, motivating, and influencing salespeople in a customer facing environment.
- An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
- Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
- A good level of technical and e-commerce knowledge to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solution
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Mortgage Sales and Operations Manager in Croft employer: Aimee Willow Connex Ltd
As a Customer Support and Collections Associate, you will thrive in a supportive work environment that prioritises employee well-being and professional growth. Our company fosters a culture of collaboration and empathy, ensuring that you have the resources and training needed to excel in your role while making a meaningful impact on customers' lives. Located in a vibrant area, we offer competitive benefits and opportunities for advancement, making us an exceptional employer for those seeking a rewarding career in customer service.
