Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage collections processes and maintain client relationships for top-notch service.
- Company: Join a dynamic team focused on effective credit control and client satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a team that values innovation and client success while enhancing your skills.
- Qualifications: 5+ years of collections experience required; strong communication skills are a must.
- Other info: Opportunity to cross-train in various areas and contribute to team efficiency.
The predicted salary is between 28800 - 43200 £ per year.
Job Role: Credit Control: * To deliver and maintain proactive and effective collections processes (as per company policy), thus delivering excellent service to the Clients. * To ensure collection and follow up calls are made within agreed timescales. * To record and maintain up to date debtor contact details. * To record and maintain debtor diary and collection notes on the operating system. * To assist the accounts team by obtaining remittance advices and allocation details for expected payments. * To ensure that Clients disputes are resolved quickly, and the team are aware of any difficult recovery situations that may require legal action. * Maintaining first class Client relationships, ensuring that excellent levels of service are delivered so that Client satisfaction levels remain high. * To make recommendations on how the Credit Control function can be improved/enhanced. Risk Management: * To ensure the security of funds at all times, minimising client losses and bad debts. * To work closely with the rest of the team in reviewing and scrutinising debt collectability and recoverability on a daily basis. * To provide regular feedback about any debt issues that may impact upon security or client retention. Maximise Income and Added Value: * To identify and introduce new business opportunities where appropriate. Internal Customers: * To work closely with all other team members to ensure that the tea…
Credit Controller (Structured) - Chelmsford employer: Aimee Willow Connex Ltd
Contact Detail:
Aimee Willow Connex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Structured) - Chelmsford
✨Tip Number 1
Familiarize yourself with the specific collections processes and policies that are commonly used in the industry. This knowledge will help you demonstrate your understanding of effective collection strategies during the interview.
✨Tip Number 2
Highlight your experience in maintaining client relationships. Be prepared to share examples of how you've successfully resolved disputes or difficult recovery situations in the past, as this is crucial for the role.
✨Tip Number 3
Showcase your ability to work collaboratively with teams. Since the role requires close cooperation with other team members, be ready to discuss how you've contributed to team efficiency and supported colleagues in previous positions.
✨Tip Number 4
Prepare to discuss any recommendations you've made in previous roles to improve credit control functions. This will demonstrate your proactive approach and commitment to enhancing processes within the team.
We think you need these skills to ace Credit Controller (Structured) - Chelmsford
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Highlight key responsibilities such as proactive collections processes and maintaining client relationships, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize your relevant collections experience, particularly any roles where you managed debtor contact details or resolved disputes. Use specific examples that demonstrate your ability to deliver excellent service and maintain high client satisfaction levels.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the credit control function and your ideas for improvement. Mention your experience in risk management and how you've successfully maximized income in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at Aimee Willow Connex Ltd
✨Showcase Your Collections Experience
Make sure to highlight your at least 5 years of collections experience during the interview. Share specific examples of how you've successfully managed collections processes and resolved disputes, as this will demonstrate your capability to deliver excellent service to clients.
✨Demonstrate Proactive Communication Skills
Since the role requires effective collection and follow-up calls, be prepared to discuss your communication strategies. Explain how you maintain client relationships and ensure timely follow-ups, which is crucial for maintaining high client satisfaction levels.
✨Discuss Risk Management Strategies
Be ready to talk about your approach to risk management in collections. Provide examples of how you've minimized client losses and bad debts in previous roles, as this aligns with the company's focus on security of funds.
✨Highlight Team Collaboration
This position emphasizes working closely with team members. Share experiences where you've collaborated effectively with others, especially in reviewing debt collectability and providing training, to show that you're a team player who can contribute to an efficient work environment.
