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- Tasks: Manage client relationships and chase outstanding debts using various techniques.
- Company: Dynamic financial services firm focused on client success.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a team that values your skills and helps you grow in finance.
- Qualifications: Strong communication skills and a basic understanding of finance.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of the role: To perform credit control duties, manage the client relationship across a mixed portfolio of funding lines, seek opportunities and administer the effective strategies on behalf of relationship management, thereby managing the risk and prolonging the life of the Client's facility. To deliver an excellent operational service to the Clients within your own allocated portfolios.
Key Responsibilities:
- Responsible for the posting of cash against a portfolio before deadline.
- Ensure a basic understanding of the business when chasing debts.
- Manage a portfolio of full-service clients.
- Chase outstanding debts using a range of techniques including telephone, email, and letter in line with the client credit control schedule.
- Perform full chase on each client each month.
- Use call back sheets to ensure all calls are captured.
- Verify debts on the operating system when chasing.
- Agree repayment plans where appropriate.
- Recommend accounts for solicitors where appropriate.
- Deal with customer collections within the system.
- Set up and maintain client files for credit control purposes.
- Communicate regularly with clients and provide written updates if issues arise.
- Attend credit control meetings when requested.
Credit Controller employer: Aimee Willow Connex Ltd
Contact Detail:
Aimee Willow Connex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Networking is key! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills in managing client relationships and chasing debts can benefit their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Check out our website for openings! We regularly post roles that match your skills, so keep an eye out and apply directly through us for the best chance at landing that credit controller position.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and client relationship management. We want to see how you've handled similar responsibilities before, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role. We love seeing enthusiasm and a clear understanding of the job, so let your personality come through.
Showcase Your Communication Skills: Since you'll be dealing with clients regularly, it's crucial to demonstrate your communication prowess. Whether it's in your CV or cover letter, highlight any experience you have in managing client relationships and resolving issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Aimee Willow Connex Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you manage cash flow and outstanding debts. Familiarise yourself with common credit control metrics so you can impress them with your understanding.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Prepare examples of how you've effectively chased debts in the past, whether through phone calls or emails. Be ready to demonstrate your ability to maintain client relationships while being assertive about payments.
✨Understand the Business
Make sure you have a basic understanding of the company’s business model and the industries they operate in. This will help you tailor your approach when discussing how you would manage their client portfolios and mitigate risks.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle difficult clients or complex debt situations. Practising these scenarios will help you articulate your thought process and problem-solving skills effectively.