At a Glance
- Tasks: Own the customer journey from application to redemption, ensuring exceptional service.
- Company: Join a dynamic bridging and development team focused on customer satisfaction.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real impact by delivering fair and responsible credit decisions.
- Qualifications: Strong analytical skills, attention to detail, and excellent communication abilities.
- Other info: Collaborative culture with opportunities to influence at director level.
The predicted salary is between 36000 - 60000 £ per year.
You will be joining an experienced bridging and development team. Our aim as a team is to put the customer at the heart of everything we do. You will own the customer journey from application to redemption. You will deliver exceptional service, working closely with internal departments and directors to make fair and responsible credit decisions based on customer information swiftly and diligently. We pride ourselves on speed, accuracy, service, and a can-do attitude. You will work in sync with the BDM team to find the right solution and to work to progress each case smoothly. The collaboration of these two teams is essential to maintain the service and outcomes we pride ourselves in.
Skills
- Analytical skills.
- Able to problem solve.
- To utilise skills and knowledge to determine ways in which an application would be acceptable for lending.
- Strong attention to detail with excellent numeracy and ability to identify risks at an early stage.
- Excellent written and verbal communication skills.
- Creative thinker and willing to work in an agile growing company.
- To remain calm under pressure and work to strict deadlines.
- Strong customer service, planning, organisational and time management skills.
- Ability to deal with multiple priorities and meet deadlines.
Desirable
- End to end process experience would be an advantage, dealing with the process from drawing up the initial terms through to redemption.
- Experienced of presenting to & influencing at director level.
- CeMAP Qualified or willing to work towards.
Bridging Underwriter employer: Aimee Willow Connex Ltd
Contact Detail:
Aimee Willow Connex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridging Underwriter
✨Tip Number 1
Network like a pro! Reach out to people in the bridging and development sector, especially those who work at companies you're interested in. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding the customer journey inside out. Be ready to discuss how you would enhance the customer experience from application to redemption. Show us your analytical skills and problem-solving mindset!
✨Tip Number 3
Practice your communication skills! Whether it's verbal or written, being able to articulate your thoughts clearly is key. We want to see how you can influence and present ideas effectively, especially at director level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team and contributing to our can-do culture.
We think you need these skills to ace Bridging Underwriter
Some tips for your application 🫡
Show Us Your Customer Focus: Make sure to highlight your commitment to putting the customer at the heart of everything you do. Share examples from your past experiences where you've gone above and beyond to ensure customer satisfaction.
Be Detail-Oriented: We love candidates who pay attention to detail! When writing your application, double-check for any errors and ensure that your examples clearly demonstrate your analytical skills and ability to identify risks early on.
Communicate Clearly: Your written communication skills are key! Use clear and concise language in your application. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through.
Embrace Our Can-Do Attitude: We’re looking for creative thinkers who can work under pressure. In your application, share how you’ve tackled challenges in the past and how you maintain a positive attitude while meeting tight deadlines.
How to prepare for a job interview at Aimee Willow Connex Ltd
✨Know Your Customer Journey
Familiarise yourself with the entire customer journey from application to redemption. Be ready to discuss how you would ensure exceptional service at each stage, highlighting your understanding of the importance of speed and accuracy in decision-making.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your analytical skills and problem-solving abilities. Think about past experiences where you identified risks early or made fair credit decisions based on customer information, and be ready to share these during the interview.
✨Communicate Effectively
Practice your verbal and written communication skills. You might be asked to present ideas or influence decisions, so be clear and concise in your responses. Consider how you can convey complex information simply and effectively.
✨Emphasise Team Collaboration
Highlight your experience working in teams, especially in a fast-paced environment. Discuss how you’ve collaborated with different departments to achieve common goals, and be prepared to explain how you would work closely with the BDM team to progress cases smoothly.