Assistant Manager, Complaints in Southampton

Assistant Manager, Complaints in Southampton

Southampton Full-Time 30000 - 40000 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Manage client cases and drive progression from start to finish.
  • Company: Join a rapidly growing dynamic organisation in Fareham.
  • Benefits: Enjoy 5 days holiday, professional qualifications, and flexible benefits.
  • Other info: Flexible working hours and opportunities for career development.
  • Why this job: Empower yourself in a supportive environment while making a real impact.
  • Qualifications: Experience in corporate insolvency and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

This is an exciting opportunity to join a rapidly growing dynamic organisation. We are looking for an Assistant Manager to join our established team in the Fareham office. The role will predominately involve a mixture of Liquidations and Administrations. We have built an environment that empowers you to express yourself to have confidence in who you are and what you're capable of and develop the career you want.

Specific duties and responsibilities include:

  • Involvement in client meetings from initial contact, with some responsibility of driving case to appointment date
  • Dealing with cases from commencement/handover to closure, driving case progression from appointment including statutory reporting to a variety of stakeholders
  • Management of multiple cases
  • Experience and understanding of corporate insolvency procedures, particularly Administrations and CVLs
  • Stakeholder management
  • Achieving statutory and regulatory compliance
  • Responsibility for additional ad hoc tasks as required
  • Having a degree of autonomy in decision making
  • Managing and developing junior employees
  • Developing relationships with other professionals both internally within the group and externally

Skills required:

  • Corporate insolvency experience of multiple processes
  • Good numeracy and analytical skills
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy
  • Ability to identify and deal with high-risk issues
  • Flexibility and adaptability
  • Ability to manage competing priorities in a varied case portfolio
  • Excellent team player
  • Strong organisational skills
  • Ability to work on your own initiative and be proactive
  • Excellent interpersonal skills

As the role requires analysis and preparation of financial data, an accountancy and/or insolvency qualification is desirable, but is not required.

What they give you:

  • ~5 days holiday + statutory public holidays
  • ~ Opportunity to study towards fully expensed professional qualifications
  • ~ Contributory pension scheme (3% company contribution)
  • ~ Flexible benefit and well-being schemes
  • ~ Enhanced sick pay scheme
  • ~ Enhanced family friendly policies, including enhanced maternity pay
  • ~36.25 hour working week
  • ~ Birthday leave
  • ~2 giving back days per year

Assistant Manager, Complaints in Southampton employer: Aimee Willow Connex Limited

Join a rapidly growing and dynamic organisation in Fareham, where we prioritise employee empowerment and career development. As an Assistant Manager, you will enjoy a supportive work culture that values your individuality and offers numerous benefits, including professional qualification support, flexible working arrangements, and enhanced family-friendly policies. With a focus on collaboration and personal growth, this role provides a unique opportunity to thrive in a fulfilling environment while making a meaningful impact.
A

Contact Detail:

Aimee Willow Connex Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager, Complaints in Southampton

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to corporate insolvency. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your skills! Bring examples of your past work, especially those that highlight your experience with case management and stakeholder communication. This will help you stand out and demonstrate your value.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Assistant Manager, Complaints in Southampton

Corporate Insolvency Experience
Numeracy Skills
Analytical Skills
Written Communication Skills
Verbal Communication Skills
Attention to Detail
Risk Management
Flexibility
Adaptability
Case Management
Stakeholder Management
Organisational Skills
Proactivity
Interpersonal Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your experience with corporate insolvency and any relevant skills that match the job description. We want to see how you fit into our dynamic team!

Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love seeing candidates who can express themselves confidently!

Highlight Your Experience: Don’t forget to mention any previous experience with liquidations and administrations. We’re looking for someone who can manage multiple cases, so share examples of how you've successfully handled similar responsibilities in the past.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application. Let’s get started on this exciting journey together!

How to prepare for a job interview at Aimee Willow Connex Limited

✨Know Your Insolvency Stuff

Make sure you brush up on corporate insolvency procedures, especially Administrations and CVLs. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.

✨Showcase Your Communication Skills

Since the role involves client meetings and stakeholder management, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.

✨Demonstrate Your Organisational Skills

With multiple cases to manage, it's crucial to highlight your ability to juggle competing priorities. Bring along a few examples of how you've successfully managed various tasks or projects simultaneously.

✨Be Ready to Discuss Team Dynamics

As an Assistant Manager, you'll be managing and developing junior employees. Think about your leadership style and prepare to share how you've fostered teamwork and collaboration in previous positions.

Assistant Manager, Complaints in Southampton
Aimee Willow Connex Limited
Location: Southampton

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>