At a Glance
- Tasks: Manage client relationships and chase outstanding debts using various techniques.
- Company: Dynamic company focused on accessibility, relationships, and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to contribute to operational efficiency and career advancement.
- Why this job: Join a team that values customer-centric approaches and fosters growth.
- Qualifications: Strong communication skills and basic financial understanding required.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of the role: To perform credit control duties, manage the client relationship across a mixed portfolio of funding lines, seek opportunities and administer the effective strategies on behalf of relationship management, thereby managing the risk and prolonging the life of the Client's facility. To deliver an excellent operational service to the Clients within your own allocated portfolios.
Key Responsibilities:
- Responsible for the posting of cash against a portfolio before deadline.
- Ensure a basic understanding of the business when chasing debts.
- Manage a portfolio of full-service clients.
- Chase outstanding debts using a range of techniques including telephone, email, and letter in line with the client credit control schedule.
- Perform full chase on each client each month.
- Use call back sheets to ensure all calls are captured.
- Verify debts on the operating system when chasing.
- Agree repayment plans where appropriate.
- Recommend accounts for solicitors where appropriate.
- Deal with customer collections within the system.
- Set up and maintain client files for credit control purposes.
- Communicate regularly with clients and provide written updates if issues arise.
- Attend credit control meetings when requested & contribute to new initiatives to improve the operational efficiency of the business.
- Ensure client queries are communicated and dealt with effectively to all parties.
- Complete monthly Sales Ledger Reporting of credit control work to identify and escalate risk trends and concerns.
Culture and Values:
- Accessibility
- Relationships
- Accountability
- Innovation
Role Requirements:
- Communications: To maintain a high level of professional conduct with internal and external stakeholders via face to face, written and verbal communication through an appropriate medium.
- Customer Centric: Fostering a culture that places the customer (client) at the heart of what we do.
- Risk Management: Practical and intuitive risk awareness and an ability to recognize issues and flag to your CM or RM.
- Numerical Analysis and Financial Interpretation: Ability to undertake a broad review of customer paperwork to match the invoice back to purchase order and delivery.
- IT Skills: Competent use of C3 based applications and MS office led operating systems.
- Product Knowledge: Understand and seek continual replenishment of key and specialist offerings. Recognise cross selling opportunities within the portfolio.
Credit Controller in Slough employer: Aimee Willow Connex Limited
As a Credit Controller with us, you will thrive in a dynamic work environment that prioritises accessibility, accountability, and innovation. Our commitment to fostering strong client relationships ensures that you will have the opportunity to develop your skills while contributing to meaningful financial solutions. With a focus on employee growth and a supportive culture, we offer a rewarding career path in a location that values both professional and personal development.
Contact Details:
Aimee Willow Connex Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing client relationships or resolving disputes over debts.
✨Tip Number 3
Show off your skills! If you’ve got experience with cash posting or risk management, be ready to share examples of how you’ve successfully managed these tasks in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who are passionate about credit control and customer service. Your next opportunity could be just a click away!
We think you need these skills to ace Credit Controller in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, client management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your background aligns with our values of accessibility and accountability. Let us know what makes you the perfect fit for StudySmarter.
Showcase Your Communication Skills:Since communication is key in this role, make sure to demonstrate your written communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Aimee Willow Connex Limited
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your numerical analysis skills. Brush up on basic financial concepts and be ready to discuss how you would match invoices to purchase orders. Practising some common calculations can help you feel more confident during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully managed client relationships or resolved disputes in the past. Be ready to explain your approach to maintaining professionalism in both verbal and written communications.
✨Understand the Business
Familiarise yourself with the company’s services and funding lines. This will not only help you answer questions more effectively but also show your genuine interest in the role. Think about how you can contribute to improving operational efficiency based on your understanding.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your risk management abilities. Think through potential challenges you might encounter as a Credit Controller and how you would handle them. This will demonstrate your practical awareness and problem-solving skills.
