Aimee Willow Connex Limited is seeking a customer-focused Collections Officer in Manchester to safeguard bank outcomes and support distressed borrowers. You will engage early, apply recoveries standards and communicate via phone, post and email with empathy and problem-solving focus.
Responsibilities include mitigating losses, assessing borrower circumstances, explaining repayment options and escalating complex cases as needed to ensure compliance and high-quality customer outcomes.
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Empathetic Collections & Customer Care Specialist in Manchester employer: Aimee Willow Connex Limited
As an Executive Officer in our Home Working team, you will join a dynamic and supportive work culture that prioritises employee well-being and professional growth. We offer competitive salaries, flexible working arrangements, and comprehensive training programmes to help you excel in your role while enjoying the benefits of a balanced work-life environment.
Contact Details:
Aimee Willow Connex Limited Recruitment Team
