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For Companies At a Glance
- Tasks: Support Business Development Managers and handle broker communications effectively.
- Company: Dynamic financial services firm located in the heart of London.
- Benefits: Competitive salary, performance bonus, and flexible working options.
- Other info: Enjoy a hybrid work model with great career advancement opportunities.
- Why this job: Join a vibrant team and play a key role in driving business success.
- Qualifications: Strong communication skills and experience in customer support.
The predicted salary is between 35000 - 35000 £ per year.
Salary: up to £35k plus performance bonus
Location: London- Liverpool Street (4 days in office, Fridays WFH)
The Role
- The Case Support Manager will:
- BDM Support: Answers and handles phone calls from brokers (when BDMs in meeting/on other calls)
- Chases the gathering of stips directly with the broker
- Sends and chases contracts directly with the customer
- Supports BDM
Case Support Manager employer: Aimee Willow Connex Limited
Contact Detail:
Aimee Willow Connex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Case Support Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls from brokers, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable with the flow.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will help you stand out as someone who can juggle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Case Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Support Manager role. Highlight relevant experience in unsecured lending and any skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Share specific examples of how you’ve supported teams or managed cases in the past, so we can see your potential.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your skills and experiences that relate to the job.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us, making it easier for us to review your details!
How to prepare for a job interview at Aimee Willow Connex Limited
✨Know Your Stuff
Make sure you understand the ins and outs of unsecured lending. Brush up on key terms and processes related to case support management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Case Support Manager, you'll be handling calls from brokers and customers. Practise clear and concise communication. You might even want to role-play some scenarios with a friend to get comfortable with the types of conversations you’ll be having.
✨Show Your Team Spirit
This role involves supporting Business Development Managers (BDMs), so highlight your teamwork skills. Be ready to share examples of how you've successfully collaborated with others in previous roles, especially in high-pressure situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can fit into their team.