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For Companies At a Glance
- Tasks: Manage client portfolios and ensure timely collections while delivering top-notch service.
- Company: Dynamic company focused on client satisfaction and operational excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Join us to enhance client relationships and make a real impact in credit management.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working within the Operations Department, providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional client service, maintain internal and client relationships, and effectively identify any risks to prevent loss of income and reputation to our business.
Responsibilities
- Credit Control:
- To deliver and maintain proactive and effective collections processes, whilst delivering excellent service to the clients.
- To ensure collection and follow-up calls are made within agreed timescales.
- To ensure adequate levels of verification are maintained on the client's ledgers at all times.
- To record and maintain up-to-date debtor contact details.
- To record and maintain the debtor diary and collection notes on the operating system.
- To assist the data processing team by obtaining remittance advice and allocation details for expected debtor receipts.
- To identify any sales ledger queries and work closely with the Client Management teams to ensure that clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
- Maintaining first-class client relationships, ensuring that excellent levels of service are delivered so that the client satisfaction levels remain high.
- To make recommendations on how the Credit Control function can be improved/enhanced.
- To ensure the security of funds at all times, minimising client losses and bad debts.
- To work closely with the Client Management teams in reviewing and scrutinising debt collectability and recoverability daily.
- To provide regular feedback to the Client Management teams about any debt issues that may impact upon security or client retention.
- To identify and introduce new business opportunities where appropriate.
- To work closely with all other departments to ensure that the Operations department runs efficiently and should be escalated to senior management immediately.
- To provide staff training where appropriate.
Locations
Credit Policy Manager in Basildon, Essex employer: Aimee Willow Connex Limited
Contact Detail:
Aimee Willow Connex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Policy Manager in Basildon, Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Credit Policy Manager. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in credit control and risk management makes you the perfect fit for the role. Keep it concise and focus on what you can bring to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Policy Manager in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Policy Manager role. Highlight your experience in credit control and client management, and don’t forget to showcase any achievements that demonstrate your ability to maintain excellent client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StudySmarter. Mention specific skills that align with the job description, like risk management and collections processes.
Showcase Your Communication Skills: Since this role involves maintaining first-class client relationships, make sure to highlight your communication skills in your application. Use clear and concise language, and provide examples of how you've effectively resolved disputes or improved client satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aimee Willow Connex Limited
✨Know Your Credit Control Basics
Make sure you brush up on your credit control knowledge before the interview. Understand the key processes involved in collections and how to maintain client relationships. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved disputes or improved service levels. This will demonstrate your ability to maintain high client satisfaction, which is crucial for this position.
✨Be Ready to Discuss Risk Management
Since risk management is a big part of the job, be prepared to talk about how you've identified and mitigated risks in previous roles. Share specific instances where your actions helped prevent losses or bad debts, as this will highlight your proactive approach.
✨Think About Improvement Suggestions
Come to the interview with ideas on how the credit control function can be enhanced. This shows initiative and that you're already thinking about how to contribute positively to the team. It’s a great way to stand out from other candidates!