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For Companies At a Glance
- Tasks: Manage client portfolios and ensure timely collections while delivering top-notch service.
- Company: Dynamic company in Chelmsford with a focus on client satisfaction.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Join a team that values relationships and helps prevent financial risks.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Working within the Operations Department, providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional client service, maintain internal and client relationships, and effectively identify any risks to prevent loss of income and reputation to our business.
Responsibilities
- Credit Control:
- To deliver and maintain proactive and effective collections processes, whilst delivering excellent service to the clients.
- To ensure collection and follow-up calls are made within agreed timescales.
- To ensure adequate levels of verification are maintained on the client's ledgers at all times.
- To record and maintain up-to-date debtor contact details.
- To record and maintain the debtor diary and collection notes on the operating system.
- To assist the data processing team by obtaining remittance advice and allocation details for expected debtor receipts.
- To identify any sales ledger queries and work closely with the Client Management teams to ensure that clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
- Maintaining first-class client relationships, ensuring that excellent levels of service are delivered so that the client satisfaction levels remain high.
- To make recommendations on how the Credit Control function can be improved/enhanced.
- To ensure the security of funds at all times, minimising client losses and bad debts.
- To work closely with the Client Management teams in reviewing and scrutinising debt collectability and recoverability daily.
- To provide regular feedback to the Client Management teams about any debt issues that may impact upon security or client retention.
- To identify and introduce new business opportunities where appropriate.
- To work closely with all other departments to ensure that the Operations department runs efficiently and should be escalated to senior management immediately.
- To provide staff training where appropriate.
Locations
Credit Controller from Software in Basildon, Essex employer: Aimee Willow Connex Limited
Contact Detail:
Aimee Willow Connex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller from Software in Basildon, Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on a Credit Controller role that’s perfect for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills can help them manage their client portfolios effectively. Keep it concise and relevant to what they need.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re keen and helps keep you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Credit Controller job. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream role!
We think you need these skills to ace Credit Controller from Software in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, client management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your commitment to maintaining excellent client relationships, as that’s key for us.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just duties. Did you improve collection processes or enhance client satisfaction? We love to see quantifiable results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Aimee Willow Connex Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control metrics and how they impact the business. Be ready to discuss specific examples of how you've managed collections or improved processes in previous roles.
✨Showcase Your Client Relationship Skills
This role is all about maintaining excellent client relationships. Prepare to share stories that highlight your ability to resolve disputes and keep clients satisfied. Think of times when you turned a difficult situation into a positive outcome.
✨Demonstrate Proactive Problem Solving
Employers want to see that you can identify risks and act before they become issues. Come prepared with examples of how you've proactively managed debtors or improved collection processes. Highlight any recommendations you've made that enhanced credit control functions.
✨Understand the Bigger Picture
It's not just about collecting debts; it's about supporting the overall operations of the company. Familiarise yourself with how credit control fits into the wider business strategy. Be ready to discuss how your role can contribute to maximising income and minimising losses.