Credit Controller Hybrid working - Oldham Salary: up to £32k plus bonus The Role Stepping into our Collections team, you won’t just be chasing arrears—you will be a frontline defender of our business. Reporting directly to the Collections Recoveries Manager, you will take ownership of default prevention and early-stage recoveries, predominantly managing accounts within the crucial 30–60 day arrears window. You will balance a firm, authoritative commercial approach with the ability to treat customers fairly, navigating challenging conversations to confidently secure timely repayments to minimise the need for formal escalation. The Impact You Will Make Protect the Ledger: Proactively tackle credit control issues to prevent customer agreements from reaching termination, focusing heavily on early intervention and default prevention within the 30–60 day arrears window. Investigate Track: Go beyond standard letters and calls. When customers go silent, you will proactively utilise original underwriting files and initial application data to trace, investigate, and re-establish contact. Drive Recoveries: Actively engage customers via phone, email, and letter to secure acceptable resolutions and kee...
Credit Controller employer: Aimee Willow Connex Careers
Join a dynamic and innovative team at a fast-growing business finance company in Manchester, where your role as a Senior Product Designer will allow you to shape the future of financial technology. With a strong emphasis on collaboration, you'll work closely with leadership and development teams to create an exceptional user experience that simplifies complex workflows. Enjoy a flexible working environment, opportunities for professional growth, and the chance to make a meaningful impact in the fintech space.
Contact Details:
Aimee Willow Connex Careers Recruitment Team
