Service Coordinator

We are currently looking for a Sales and Distribution Coordinator to join our friendly C&H Readymix RMX team based at our Costessey site close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland and the surrounding areas. We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds; therefore, prior technical experience isn’t always necessary for success.

Responsibilities:

• Sales and distribution of our Readymix RMX product range to our customers.
• Supporting the raising and pricing of quotes that will process to order conversion or query resolutions.
• Work with the team converting enquiries into orders, respond to sales calls and emails.
• Accurately process all order information and respond positively and confidently to our customers' requests, orders, scheduling and planning to ensure timely delivery of orders agreed with our customers, optimising cost through effective planning.
• Demonstrate an excellent telephone manner when dealing with customers.
• Prioritise and multitask daily duties.
• Develop and maintain relationships with new and existing customers.
• Engage with the customer to better understand requirements by developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-study.

Please note: Due to the location of the site, you would have to be able to travel to the work location without the use of public transport.

The Ideal Candidate Preferred:

• SAP, CRM and Microsoft IT systems.
• Working collaboratively with the existing team to ensure all tasks are completed in a timely manner and to a high standard.
• Showing a positive attitude, building rapport and positive relationships with customers and internal colleagues.
• Being proactive to learn new skills and achieve your own personal goals, as well as business goals.

In the role of Sales and Distribution Coordinator you will also have:

• Good interpersonal skills.
• Strong problem-solving skills.
• Good oral and written communication.
• Numeracy and analytical ability.

Training Will Be Provided For:

• Products, Procedures and our Computer systems.

Benefits:

• Bonus scheme.
• Enhanced holiday entitlement.
• Contributory pension scheme.
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice.
• Access to join our Employee Communities (employee networks) we currently have nine communities including (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause.
• Training and development opportunities.

Interested? Why not click here to find out more? Go on... are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.