At a Glance
- Tasks: Create unforgettable dining experiences for guests while supporting your team.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible working, and industry-leading training opportunities.
- Other info: Live-in accommodation available and career breaks for life events.
- Why this job: Be part of a vibrant team shaping the future of hospitality.
- Qualifications: Passion for guest experience and strong communication skills are key.
The predicted salary is between 22000 - 25000 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Flexible working opportunities
- Company sick pay – Giving you peace of mind when you need it the most
- Access to hotel gym facilities
- Minimum of 30 days holiday
- Staff meals on duty
- Paid breaks
- Starting salary above national minimum wage
- Live-in accommodation available
- Career and lifestyle breaks – allowing you to take time off for key life events.
- Free staff parking
A day in the life of… As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first‑class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed while working agilely to support the wider business. Excellent customer‑service skills and attention to detail are essential for this role, and you’ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you? Food and Beverage experience isn't essential for this role, but you must be passionate about providing an exceptional guest experience and living through our brand standards. Strong communication skills and the ability to engage with guests in a friendly and professional manner. Ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your support of colleagues across the hotel. Attention to detail and ability to maintain a clean and organised dining area. Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to representing our global community and offering everyone “A Place to Grow.” So, click apply today – we’d love to welcome you to our inclusive team shaping the future of hospitality.
Guest Experience F&B Assistant in West Bromwich employer: Aimbridge
Aimbridge Hospitality EMEA is an exceptional employer that prioritises its people, offering a vibrant work culture and industry-leading benefits. With access to extensive training and development opportunities, flexible working arrangements, and generous discounts across a portfolio of prestigious hotel brands, employees can thrive both personally and professionally in a supportive environment. The commitment to employee wellbeing, including financial support and career breaks, makes Aimbridge a truly rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience F&B Assistant in West Bromwich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aimbridge and its values. This will help you connect with the team and show that you're genuinely interested in being part of their 'people first' approach.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing an exceptional guest experience, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Guest Experience F&B Assistant in West Bromwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing an exceptional guest experience shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team!
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that align with the job description. We love seeing how your background fits with our values and the specific requirements of the Guest Experience F&B Assistant role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our amazing team at Aimbridge Hospitality.
How to prepare for a job interview at Aimbridge
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understand their commitment to a 'people first' approach and how they connect great people to great experiences. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience F&B Assistant, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a guest or resolved a difficult situation. This will demonstrate your passion for providing an exceptional guest experience, which is crucial for this role.
✨Emphasise Teamwork
Aimbridge values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you've supported colleagues or contributed to a positive team environment. Highlighting your ability to be agile and flexible will resonate well with their expectations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team embodies the four pillars of Food and Beverage. This shows your enthusiasm for the role and your desire to grow within the company.
