At a Glance
- Tasks: Ensure smooth guest check-ins/outs and maximise occupancy through up-selling.
- Company: Join a global hospitality leader in Perth, Scotland.
- Benefits: Enjoy industry-leading discounts and training opportunities.
- Why this job: Be a key player in shaping the future of hospitality.
- Qualifications: Strong communication, organisational, and technical skills required.
- Other info: Passion for guest experience and brand standards is essential.
The predicted salary is between 30000 - 42000 Β£ per year.
A global hospitality leader is seeking a member for their Front Office team in Perth, Scotland. This role is key for ensuring smooth guest check ins/outs and involves maximizing occupancy through up-selling techniques.
Candidates should have strong communication, organizational, and technical skills to deliver exceptional guest service. Access to industry-leading benefits including discounts and training opportunities is provided. Passion for guest experience and brand standards is essential.
Apply today to contribute to shaping the future of hospitality.
Front Desk Guest Experience Champion in Perth employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front Desk Guest Experience Champion in Perth
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
β¨Tip Number 2
Practice your pitch! When you get that chance to chat with someone from the company, be ready to share why you're passionate about guest experience and how your skills align with their brand standards. We want to make a memorable impression!
β¨Tip Number 3
Show off your tech skills! Familiarise yourself with common front desk software and tools. Being tech-savvy can give us an edge, especially when it comes to maximising occupancy and ensuring smooth check-ins/outs.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk Guest Experience Champion in Perth
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for guest experience shine through. We want to see that you genuinely care about making every guest's stay memorable!
Highlight Relevant Skills: Make sure to showcase your strong communication, organisational, and technical skills in your application. Weβre looking for someone who can handle the front desk with ease and professionalism.
Tailor Your Application: Donβt just send a generic application! Tailor your CV and cover letter to reflect how your experiences align with the role of Front Desk Guest Experience Champion. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in Perth!
How to prepare for a job interview at Aimbridge
β¨Know Your Guest Experience
Before the interview, brush up on the latest trends in guest experience within the hospitality industry. Be ready to discuss how you can enhance guest satisfaction and share any personal experiences that highlight your passion for exceptional service.
β¨Master the Art of Up-Selling
Since this role involves maximising occupancy through up-selling techniques, prepare examples of how you've successfully upsold products or services in the past. Think about specific strategies you used and the positive outcomes they generated.
β¨Show Off Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common guest scenarios with a friend to demonstrate your ability to handle various situations effectively during the interview.
β¨Be Organised and Tech-Savvy
Familiarise yourself with common front desk software and tools used in the hospitality industry. During the interview, mention any relevant technical skills you possess and how they can help streamline operations and improve guest interactions.