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- Tasks: Lead the night team, ensure guest safety, and deliver exceptional service.
- Company: Global hospitality leader in Greater Manchester with a focus on guest experience.
- Benefits: Career development opportunities and a dynamic work environment.
- Why this job: Join a vibrant team and make a real difference in guest experiences.
- Qualifications: Strong leadership, customer service skills, and organisational abilities.
- Other info: Perfect for those looking to grow in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A global hospitality leader in Greater Manchester is seeking a Night Supervisor to ensure the safety of guests and deliver first-class service during night operations. The ideal candidate will have excellent leadership and customer service skills, as well as a strong organizational capability.
You will manage the nights team, conduct security checks, and assist with various operations in the hotel. This position offers development opportunities across departments, perfect for someone eager to excel in the hospitality industry.
Night Supervisor: Lead Guest Experience & Security employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor: Lead Guest Experience & Security
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've led a team or handled tough situations. This will demonstrate that you're ready to take on the Night Supervisor role.
✨Tip Number 3
Be proactive! If you see an opportunity to improve guest experience or security processes, mention it during your conversations. This shows that you're not just looking for a job, but that you're genuinely interested in making a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team directly through our platform.
We think you need these skills to ace Night Supervisor: Lead Guest Experience & Security
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams or projects in the past, especially in a hospitality setting. This will help us understand how you can lead our nights team effectively.
Customer Service is Key: Don’t forget to emphasise your customer service skills! Share specific examples of how you've gone above and beyond for guests. We’re all about delivering first-class service, so let us know how you can contribute to that during night operations.
Be Organised and Detail-Oriented: Since this role involves managing various operations, it’s crucial to showcase your organisational skills. Mention any tools or methods you use to stay organised, and how you ensure everything runs smoothly. We love candidates who can keep things in check!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Aimbridge
✨Know the Company Inside Out
Before your interview, do some research on the hospitality leader you're applying to. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure a positive guest experience during night operations.
✨Highlight Your Customer Service Expertise
Customer service is key in hospitality. Think of specific instances where you've gone above and beyond for guests. Share these stories during your interview to illustrate your commitment to delivering first-class service, especially during the night when things can get a bit hectic.
✨Prepare for Security Scenarios
Since the role involves conducting security checks, be prepared to discuss how you would handle various security situations. Think about potential challenges you might face during night operations and how you would ensure the safety of guests while maintaining a welcoming atmosphere.
