Guest Services & Front Office Manager - Elevate Stays in London
Guest Services & Front Office Manager - Elevate Stays

Guest Services & Front Office Manager - Elevate Stays in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the guest services team and ensure top-notch front desk operations.
  • Company: A leading hotel management company in Greater London.
  • Benefits: Industry-leading benefits, training opportunities, and staff discounts.
  • Why this job: Join a diverse team dedicated to elevating guest experiences.
  • Qualifications: Previous hotel operations experience and strong communication skills.
  • Other info: Dynamic environment with opportunities for growth and development.

The predicted salary is between 36000 - 60000 £ per year.

A leading hotel management company in Greater London seeks an Assistant Front Office Manager. This role involves managing the guest services team, ensuring exceptional service, and handling front desk operations.

Candidates should have previous experience in hotel operations and possess strong communication and leadership skills.

The position offers industry-leading benefits including training opportunities and staff discounts in a dynamic environment. Join a diverse team committed to elevating guest experiences.

Guest Services & Front Office Manager - Elevate Stays in London employer: Aimbridge

Elevate Stays is an exceptional employer that prioritises employee development and well-being, offering industry-leading benefits such as comprehensive training opportunities and generous staff discounts. Our dynamic work culture fosters collaboration and inclusivity, making it an ideal environment for those passionate about delivering outstanding guest experiences in the heart of Greater London.
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Contact Detail:

Aimbridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Services & Front Office Manager - Elevate Stays in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their mission. We want to see you shine when discussing how you can elevate guest experiences.

✨Tip Number 3

Show off your personality! When you meet potential employers, be yourself and let your passion for hospitality come through. Remember, they’re looking for someone who fits into their dynamic team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our diverse team.

We think you need these skills to ace Guest Services & Front Office Manager - Elevate Stays in London

Guest Services Management
Front Desk Operations
Communication Skills
Leadership Skills
Hotel Operations Experience
Team Management
Customer Service Excellence
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your previous experiences have shaped your desire to elevate guest experiences and lead a team.

Highlight Relevant Experience: Make sure to detail your previous roles in hotel operations. We’re looking for specific examples of how you’ve managed teams or improved guest services, so don’t hold back on those achievements!

Communicate Clearly: Strong communication skills are key in this role. Ensure your application is well-structured and free of jargon. We appreciate clarity and professionalism, so keep it straightforward and engaging.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team.

How to prepare for a job interview at Aimbridge

✨Know the Company Inside Out

Before your interview, take some time to research Elevate Stays and their approach to guest services. Familiarise yourself with their values, mission, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As an Assistant Front Office Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous experience where you've successfully led a team or resolved conflicts. Highlight how your leadership style contributes to exceptional guest experiences.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios you might face in hotel operations, such as handling a difficult guest or managing a busy front desk. Practising your responses will help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, be ready to ask thoughtful questions about the role and the company culture. Inquire about training opportunities or how the team collaborates to enhance guest experiences. This shows your enthusiasm and helps you determine if it's the right fit for you.

Guest Services & Front Office Manager - Elevate Stays in London
Aimbridge
Location: London

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