At a Glance
- Tasks: Ensure guest safety, prepare breakfast, and provide excellent customer service during night shifts.
- Company: Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Industry-leading training, hotel discounts, flexible pay options, and free staff meals.
- Other info: Opportunities for growth across all hotel departments.
- Why this job: Join a dynamic team and gain valuable experience in a vibrant hospitality environment.
- Qualifications: Strong attention to detail, good communication, and customer service skills required.
The predicted salary is between 24732 - 30228 £ per year.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand.
We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.
From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
- Free staff parking
- A day in the life of…
As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights.
You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety.
You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.
As an integral part of night time operations in the hotel, your role extends beyond the front desk!
You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset.
This role is unlike any other in our hotel and offers development opportunities across all departments.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Strong attention to detail: As night porter, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable.
- Good communication skills: You’ll have strong communication skills to interact with guests and staff members effectively.
You may also need to report any issues or incidents to the appropriate authorities.
- Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay.
You’ll need to be approachable, friendly, and able to handle any guest complaints or requests.
- Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.
Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.
At Aimbridge, we recognise that people are the heart of our business.
As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
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Night Porter - Weekend in Livingston employer: Aimbridge
Aimbridge is an exceptional employer that prioritises its employees' well-being and growth, offering a vibrant work culture in the heart of Greater London. With flexible shifts, generous staff perks like hotel discounts, and comprehensive training opportunities, you'll find a supportive environment that encourages collaboration and personal development. Join us to be part of a team that truly values your contributions and fosters a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Weekend in Livingston
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Aimbridge and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter - Weekend in Livingston
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Aimbridge that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Aimbridge.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Aimbridge get a sense of who you are beyond your experience!
How to prepare for a job interview at Aimbridge
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Aimbridge and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
