At a Glance
- Tasks: Lead the guest services team and ensure exceptional service at the front desk.
- Company: Aimbridge Hospitality EMEA, a leader in hospitality management.
- Benefits: Competitive salary, training opportunities, and a vibrant work environment.
- Other info: Join a dynamic team dedicated to outstanding guest satisfaction.
- Why this job: Make a difference in guests' experiences and enhance your leadership skills.
- Qualifications: Experience in hospitality and strong customer service skills.
The predicted salary is between 25290 - 30910 £ per year.
Aimbridge Hospitality EMEA is looking for a Guest Services Manager in Leeds to lead the guest services team, oversee front desk operations, reservations, and ensure exceptional service throughout guests' stay.
You will manage the department budget, hire and train staff, implement policies, and maintain relationships with guests to uphold the hotel's reputation for outstanding customer service.
Guest Experience Manager - Front Desk & Service Leader in Leeds employer: Aimbridge
Aimbridge is an exceptional employer that prioritises its employees' well-being and growth, offering a vibrant work culture in the heart of Greater London. With flexible shifts, generous staff perks like hotel discounts, and comprehensive training opportunities, you'll find a supportive environment that encourages collaboration and personal development. Join us to be part of a team that truly values your contributions and fosters a rewarding career in the hospitality industry.
