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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and handle inquiries with a smile.
- Company: Top hospitality company in the UK with a focus on customer experience.
- Benefits: Hotel discounts, training opportunities, and a chance to grow in hospitality.
- Why this job: Join a vibrant team and kickstart your career in the exciting world of hospitality.
- Qualifications: Strong communication skills, attention to detail, and basic computer knowledge.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company in the United Kingdom is seeking a Guest Service Assistant to join their team. In this role, you will provide excellent customer service by greeting guests, managing check-in/check-out, and addressing inquiries.
You should have strong communication and organizational skills, along with attention to detail and basic computer proficiency.
This position offers various industry-leading benefits including hotel discounts and training opportunities, shaping a rewarding career in hospitality.
Guest Service & Front Desk Associate employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service & Front Desk Associate
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to greeting guests and handling inquiries.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview – it shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Guest Service & Front Desk Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Guest Service & Front Desk Associate role. Highlight your relevant experience and skills that match the job description, like your communication and organisational skills.
Be Detail-Oriented: Attention to detail is key in hospitality. Double-check your application for any typos or errors before submitting it. A polished application shows us you care about the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Aimbridge
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Service & Front Desk Associate, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully handled guest inquiries or resolved issues in the past.
✨Demonstrate Attention to Detail
In hospitality, attention to detail can make all the difference. Be ready to discuss specific instances where your keen eye for detail has positively impacted customer service. This could be anything from ensuring accurate bookings to personalising guest experiences.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about training opportunities or how they measure success in the Guest Service team.
