Food & Beverage Guest Service Assistant
Food & Beverage Guest Service Assistant

Food & Beverage Guest Service Assistant

Hamilton Full-Time No home office possible
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At a Glance

  • Tasks: Ensure guests have a top-notch dining experience by serving food and drinks.
  • Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
  • Benefits: Enjoy hotel discounts, flexible working, and industry-leading training opportunities.
  • Why this job: Be part of a dynamic team and create memorable experiences for guests.
  • Qualifications: Passion for guest service and strong communication skills are key.
  • Other info: Flexible shifts and career growth opportunities await you!

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Flexible working opportunities
  • Access to hotel gym facilities
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, serving drinks behind the bar, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you\’ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

  • Food and Beverage experience isn\’t essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
  • You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
  • An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
  • Attention to detail and ability to maintain a clean and organised dining and bar area
  • Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

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Food & Beverage Guest Service Assistant employer: Aimbridge

Aimbridge Hospitality EMEA is an exceptional employer that prioritises its people, offering industry-leading training and development opportunities alongside a vibrant work culture. With flexible working options, generous hotel discounts, and a commitment to employee wellbeing, you will thrive in an environment that values your contributions and supports your career growth in the dynamic hospitality sector.
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Contact Detail:

Aimbridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food & Beverage Guest Service Assistant

Tip Number 1

Get to know the company! Research Aimbridge Hospitality and its values. When you understand what makes us tick, you can tailor your approach and show how you fit right in with our 'people first' philosophy.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can go a long way in making a lasting impression and might just get your foot in the door.

Tip Number 3

Prepare for the interview by practising common questions related to guest service. Think about how you can demonstrate your passion for providing exceptional experiences and your ability to work well in a team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team.

We think you need these skills to ace Food & Beverage Guest Service Assistant

Customer Service Skills
Attention to Detail
Communication Skills
Teamwork
Flexibility
Food and Beverage Knowledge
Organisational Skills
Agility
Professionalism
Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for providing exceptional guest experiences shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team!

Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the Food & Beverage Guest Service Assistant role. We love seeing how your background fits with our brand standards and values.

Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re all about connecting with great people, so let us know what makes you unique and how you can bring that to our team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!

How to prepare for a job interview at Aimbridge

Know the Company

Before your interview, take some time to research Aimbridge Hospitality and its values. Understand their commitment to exceptional guest experiences and how they prioritise their people. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Food & Beverage Guest Service Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your passion for providing an exceptional experience, which is crucial for this role.

Emphasise Teamwork

Aimbridge values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you supported colleagues or contributed to a positive team environment. Highlighting your ability to adapt and assist others will resonate well with their 'people first' approach.

Be Ready for Flexibility Questions

Since the role requires flexibility with shifts, prepare to discuss your availability and willingness to work nights, weekends, and holidays. Showing that you're adaptable and ready to meet the demands of the job will make you a more attractive candidate.

Food & Beverage Guest Service Assistant
Aimbridge
Location: Hamilton
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