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- Tasks: Ensure guests have a top-notch dining experience by serving food and drinks.
- Company: Join the vibrant team at Mercure Telford Centre Hotel, part of Aimbridge Hospitality.
- Benefits: Enjoy hotel discounts, flexible working, and industry-leading training opportunities.
- Why this job: Be part of a dynamic team and make memorable experiences for guests.
- Qualifications: Passion for customer service and strong communication skills are key.
- Other info: Flexible shifts and a supportive environment for personal growth.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Weâre passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our âpeople firstâ approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide â Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream â Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Access to hotel gym facilities
- Staff meals on duty
- Free staff parking
A day in the life ofâŚ
As Food and Beverage Assistant youâll be responsible for ensuring that guests have a positive, first class dining experience. Youâll greet guests, take orders, serve food and drinks, and handle payments. Youâll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you\\\âll always work with Aimbridgeâs four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isnât essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
- Youâll have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone âA Place to Growâ
So, click apply today, weâd love to welcome you to our inclusive team shaping the future of hospitality.
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Food & Beverage Assistant employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Food & Beverage Assistant
â¨Tip Number 1
Get to know the company! Research Aimbridge Hospitality and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit into their culture.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about providing a top-notch experience for guests, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories!
â¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what itâs really like to work at the Mercure Telford Centre Hotel.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining the team and ready to dive into the hospitality world.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the Food and Beverage industry shine through. We want to see that youâre excited about providing exceptional guest experiences and that you resonate with our 'people first' approach.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience or skills that align with the role. Even if you donât have direct food and beverage experience, showcase your customer service skills and teamwork abilities â we value those just as much!
Be Professional Yet Friendly: In your written application, strike a balance between professionalism and friendliness. Weâre looking for someone who can engage with guests in a warm manner, so let your personality come through while keeping it polished.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. We canât wait to see what you bring to the table!
How to prepare for a job interview at Aimbridge
â¨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and the Mercure Telford Centre Hotel. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.
â¨Showcase Your Passion
As a Food and Beverage Assistant, enthusiasm is key! Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure guests had a great time.
â¨Demonstrate Team Spirit
Collaboration is crucial in this role. Think of instances where you've worked well in a team, especially in fast-paced environments. Be ready to discuss how you support your colleagues and contribute to a positive atmosphere.
â¨Prepare for Practical Scenarios
You might be asked how you'd handle specific situations, like dealing with a difficult guest or managing multiple orders at once. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
