At a Glance
- Tasks: Keep our spa and leisure areas sparkling clean and welcoming for guests.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to gym facilities.
- Other info: Great opportunities for growth and development in the hospitality industry.
- Why this job: Make a real difference in guests' experiences while working in a vibrant environment.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 20000 - 25000 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Access to hotel gym facilities
- Free staff parking
A day in the life of… We are looking for a reliable and detail-oriented Spa & Leisure Facilities Cleaner to join our team. In this role, you’ll play a key part in ensuring our spa and leisure areas are maintained to the highest standards of cleanliness, safety, and presentation, creating a relaxing and welcoming environment for our guests. This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What You’ll Be Doing:
- Maintaining cleanliness across spa and leisure areas including poolside, changing rooms, gym, and treatment rooms
- Ensuring all equipment and surfaces are cleaned and sanitised in line with health & safety standards
- Carrying out regular checks throughout your shift to maintain high standards
- Replenishing towels, toiletries, and cleaning supplies
- Reporting any maintenance issues or health & safety concerns
- Supporting the wider leisure team where needed
What do we need from you?
- Customer Service Skills: You need to have excellent customer service to interact with guests frequently and provide assistance, guidance, and ensure that guests have a comfortable and enjoyable experience.
- Attention to Detail: You’ll need to be detail-oriented and capable of ensuring that the leisure club facilities are clean, safe, and well-maintained at all times. Whilst able to identify and address any issues that arise promptly.
- Communication Skills: You’ll need excellent communication skills, to interact with guests, colleagues, and management on a regular basis and clearly to ensure that guests' needs and requests are met promptly and efficiently. You’ll be able to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.
Disclosure Check required. Applicants must be aged 18 or over. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
Spa & Leisure Club Facilities Cleaner in Bournemouth employer: Aimbridge
Aimbridge Hospitality EMEA is an exceptional employer that prioritises its people, offering industry-leading training and development opportunities alongside a comprehensive benefits package. With access to hotel discounts, financial wellbeing initiatives, and a supportive work culture, employees are empowered to thrive in a dynamic environment that values their contributions and fosters personal growth. Join us in creating memorable experiences for our guests while enjoying the perks of working in a vibrant hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa & Leisure Club Facilities Cleaner in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aimbridge Hospitality and their values. This will help you connect with the team and show that you're genuinely interested in being part of their 'people first' approach.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment for guests, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your attention to detail! During the interview, highlight how you ensure cleanliness and safety in your previous roles. Maybe even mention specific cleaning routines or standards you follow to keep spaces pristine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, it shows you’re serious about joining the Aimbridge family!
We think you need these skills to ace Spa & Leisure Club Facilities Cleaner in Bournemouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about providing an exceptional guest experience and maintaining high standards.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background aligns with our needs, especially in customer service and attention to detail.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the communication skills we value in our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aimbridge
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and commitment to guest experience will help you align your answers with what they’re looking for.
✨Showcase Your Attention to Detail
As a Spa & Leisure Club Facilities Cleaner, attention to detail is key. Be prepared to discuss specific examples from your past experiences where your keen eye for cleanliness and safety made a difference in a guest's experience.
✨Demonstrate Customer Service Skills
Since you'll be interacting with guests regularly, think of instances where you provided excellent customer service. Share stories that highlight your ability to handle requests and ensure guests feel comfortable and valued.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
