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- Tasks: Ensure exceptional guest experiences through smooth check-in/out and managing feedback.
- Company: Leading hospitality company in Bournemouth with a focus on service excellence.
- Benefits: Enjoy training, discounts across hotels, and flexible hours.
- Why this job: Join a dynamic team and make guests feel welcome every day.
- Qualifications: Excellent communication, organisational skills, and basic computer proficiency required.
- Other info: Perfect for detail-oriented individuals passionate about hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company in Bournemouth is seeking a Front Office team member to ensure exceptional guest experiences.
Responsibilities include:
- Smooth check-in/out processes
- Managing guest feedback
- Compliance with safety regulations
Excellent communication and organizational skills are essential, alongside basic computer proficiency. Candidates should be detail-oriented and passionate about service excellence.
Enjoy a range of employee benefits, including training and discounts across the hotel portfolio.
Guest Experience Front Desk Specialist | Flexible Hours in Bournemouth employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Specialist | Flexible Hours in Bournemouth
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in providing exceptional guest experiences.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, being able to articulate your thoughts clearly and confidently will set you apart. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad or planner to jot down important points and demonstrate how you manage tasks effectively. It’s a great way to showcase your attention to detail!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make it easy for us to find you. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Guest Experience Front Desk Specialist | Flexible Hours in Bournemouth
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing exceptional guest experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel welcome and valued.
Highlight Relevant Skills: Make sure to emphasise your communication and organisational skills in your application. We’re looking for detail-oriented individuals, so don’t shy away from sharing examples of how you've successfully managed tasks or resolved issues in the past.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific responsibilities from the job description, like managing guest feedback or ensuring compliance with safety regulations, to show us you’ve done your homework and are a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the benefits we offer!
How to prepare for a job interview at Aimbridge
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in Bournemouth. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Front Desk Specialist, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully handled guest interactions or resolved issues in the past.
✨Demonstrate Attention to Detail
Being detail-oriented is crucial for this role. Bring up specific instances where your attention to detail made a difference, whether it was in managing bookings or ensuring compliance with safety regulations. This will highlight your suitability for the position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the training opportunities available or how the team handles guest feedback.
