Beauty Therapist in Bournemouth

Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty
• Access to hotel gym facilities
• Discount on spa access, treatments and accommodation
• Free staff parking

A day in the life of... As a Beauty Therapist, you'll be the person who transforms a guest's day from good to exceptional. Your role centres around creating a calming, welcoming, and professional environment where guests can truly unwind. Each day begins with preparing your treatment room to the highest standard, setting the tone for a seamless, relaxing experience. You'll carry out a range of professional massages and treatments, ensuring every guest receives top-level care from consultation through to completion. Throughout the day, you'll warmly greet guests, guide them through their visit, complete consultation forms, and maintain a spotless work environment. In this role, no two days are ever the same. You'll be a key part of delivering a first‐class spa experience and will play a pivotal role in the overall guest stay.

What do we need from you?

• NVQ Level 3 in Beauty Therapy (Massage Route) – Essential
• Elemis Training – Preferred (but not essential)
• Customer Service Skills: You need to have excellent customer service to interact with guests frequently and provide assistance, guidance, and ensure that guests have a comfortable and enjoyable experience.
• Attention to Detail: You'll need to be detail‐oriented and capable of ensuring that the leisure club facilities are clean, safe, and well‐maintained at all times. Whilst able to identify and address any issues that arise promptly.
• Communication Skills: You'll need excellent communication skills, to interact with guests, colleagues, and management on a regular basis and clearly to ensure that guests' needs and requests are met promptly and efficiently. You'll be able to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.

Please note that you will be requested to provide a Disclosure Check during the onboarding process for this role. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.