At a Glance
- Tasks: Ensure guest safety, prepare breakfast, and provide top-notch customer service during night shifts.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and 24/7 employee support.
- Other info: Great opportunities for growth across various departments in a vibrant environment.
- Why this job: Be part of a dynamic team and make a real impact on guests' experiences.
- Qualifications: Strong attention to detail, good communication, and customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Free staff parking
A day in the life of… As a Nightshift Team Member, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.
As an integral part of night time operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Strong attention to detail: You must have a keen eye for detail to ensure that all areas of the property are clean and presentable.
- Good communication skills: You’ll have strong communication skills to interact with guests and staff members effectively. You may also need to report any issues or incidents to the appropriate authorities.
- Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay. You’ll need to be approachable, friendly, and able to handle any guest complaints or requests.
- Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.
Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Hotel Nightshift Team Member in Bedford employer: Aimbridge
Aimbridge Hospitality EMEA is an exceptional employer that prioritises a 'people first' approach, offering industry-leading benefits such as extensive training and leadership development opportunities, hotel discounts, and financial wellbeing support. With a vibrant work culture that values diversity and teamwork, employees can thrive in a dynamic environment while enjoying uncapped incentives and the chance to grow across various departments within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Nightshift Team Member in Bedford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Show us your enthusiasm by expressing why you want to join Aimbridge and how you can contribute to our team.
✨Tip Number 3
Prepare for the interview! Research common questions for nightshift roles and think about how your skills match what we’re looking for. Practice your answers with a friend to boost your confidence.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds as we make our hiring decisions.
We think you need these skills to ace Hotel Nightshift Team Member in Bedford
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or working in a team. We want to see that you’re excited about creating great experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the Nightshift Team Member role. Mention your attention to detail, communication skills, and any relevant experience with night shifts. This helps us see why you’d be a great fit!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We appreciate a well-presented application that reflects your communication skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Aimbridge. We can’t wait to hear from you!
How to prepare for a job interview at Aimbridge
✨Know the Company Inside Out
Before your interview, take some time to research Aimbridge Hospitality and its values. Understand their commitment to customer service and how they operate within the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Nightshift Team Member, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved complaints. This will demonstrate your ability to handle guest interactions professionally and courteously.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Think of specific instances where your keen eye for detail made a difference, whether it was in maintaining cleanliness or ensuring safety protocols were followed. Sharing these examples will illustrate your suitability for the position.
✨Prepare for Nightshift Challenges
Since this role involves working overnight, be ready to discuss how you manage your time and energy during late hours. You might want to mention any previous experience with night shifts or how you plan to stay alert and productive during those hours.
