At a Glance
- Tasks: Ensure guests have a top-notch dining experience by serving food and drinks.
- Company: Join a vibrant hotel team focused on exceptional guest service.
- Benefits: Enjoy industry-leading training, discounts, and flexible pay options.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make guests smile every day.
- Qualifications: Passion for customer service and strong communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.
Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Responsibilities & Qualifications- Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards.
- You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner.
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel.
- Attention to detail and ability to maintain a clean and organised dining area.
- Flexibility to work varying shifts, including nights, weekends and holidays.
- Industry leading training and leadership development opportunities.
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa.
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme.
- Uncapped incentives to reward you for your contributions.
- Free staff parking.
Food & Beverage Assistant in St Helens employer: Aimbridge Hospitality
Aimbridge is an exceptional employer that prioritises the growth and well-being of its employees, offering industry-leading training and leadership development opportunities. With a vibrant work culture that values teamwork and customer service, staff enjoy generous hotel discounts, flexible working arrangements, and access to financial wellness programmes, making it an ideal place for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in St Helens
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aimbridge's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a first-class dining experience, think of scenarios where you can demonstrate your ability to engage with guests. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During the interview, share examples of how you've collaborated with others in past roles. Aimbridge values agility and support among staff, so highlighting your experience in a team setting will definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Food & Beverage Assistant role with us.
We think you need these skills to ace Food & Beverage Assistant in St Helens
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing an exceptional guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making every dining experience memorable.
Highlight Your Skills:Make sure to mention any relevant skills or experiences that align with the role. Even if you don’t have direct food and beverage experience, we value strong communication skills and teamwork, so share examples of how you've excelled in these areas.
Be Detail-Oriented:Attention to detail is key in this role, so ensure your application is free from typos and errors. A well-organised and polished application reflects your ability to maintain a clean and organised dining area, which is crucial for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Aimbridge Hospitality
✨Know the Company Values
Before your interview, take some time to understand Aimbridge's four pillars of Food and Beverage: People, Product, Guest, Performance. This will help you align your answers with their values and show that you're genuinely interested in providing a first-class dining experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don't have direct food and beverage experience, think about times when you went above and beyond for a customer or worked well in a team to solve a problem.
✨Demonstrate Attention to Detail
During the interview, highlight your ability to maintain a clean and organised environment. You could mention specific instances where your attention to detail made a difference, whether in a previous job or a personal project.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Show that you're open to working nights, weekends, and holidays, and express your enthusiasm for being part of a dynamic team that supports each other.
