Operations Support Assistant

Operations Support Assistant

Birmingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Aimbridge Hospitality

At a Glance

  • Tasks: Support hotel operations across the UK, assisting with reporting and financial reviews.
  • Company: Join Aimbridge Hospitality, a leader in global hospitality with renowned brands.
  • Benefits: Enjoy flexible working, generous discounts, and outstanding training opportunities.
  • Other info: This role involves regular travel across the UK and remote working options.
  • Why this job: Be part of a diverse team shaping the future of hospitality with a people-first approach.
  • Qualifications: Strong organisational skills, relationship management, and proactive problem-solving abilities required.

The predicted salary is between 28800 - 43200 £ per year.

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Operations Support Assistant, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

510325400cfe

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We’re looking to recruit an experienced Operations Support Assistant for a remote working role that will see you as a cornerstone of the day-to-day operations of a UK-wide cluster of diverse, branded hotels.

Please note this is a UK-wide role, requiring regular travel across the UK.

Who are we?…

Aimbridge Hospitality EMEA, a division of global hospitality leader Aimbridge Hospitality, is dedicated to connecting exceptional individuals with extraordinary experiences in captivating destinations. We collaborate with renowned brands like Hilton, IHG, Accor, Marriott, and more, prioritising diversity, a \”people first\” approach, and unparalleled hospitality experiences.

What\’s in it for you?

Join Aimbridge and enjoy benefits such as:

  • Outstanding training and leadership development opportunities
  • Generous hotel discounts, including staff rates and up to 50% off on food, beverage, and spa services
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks for important life events
  • Flexible working arrangements
  • Company sick pay for peace of mind during challenging times

A day in the life…

Your primary role as Operations Support Assistant will be to provide operational support to General Managers across multiple UK hotel locations. This includes assisting with reporting, financial reviews, finance functions, payroll analysis, and supporting ad-hoc projects. Your focus will be on operational excellence, maintaining Brand standards, and ensuring consistency across regions.

You will work closely with a diverse team across the UK, reporting to our Director of Operations on complex projects.

What are we looking for?

  • Exceptional organisational skills to manage multiple tasks and deadlines with attention to detail
  • Ability to create and maintain efficient systems and processes
  • Strong relationship management skills with stakeholders at all levels
  • Excellent verbal and written communication skills
  • Proactive mindset with the ability to anticipate challenges and drive improvements

At Aimbridge, we value our people and foster a diverse, inclusive community where everyone can thrive. If you\’re excited to shape the future of hospitality with us, apply today and join our inclusive team.

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Operations Support Assistant employer: Aimbridge Hospitality

Aimbridge Hospitality EMEA is an exceptional employer that prioritises a 'people first' approach, offering outstanding training and leadership development opportunities to help you grow in your career. With generous hotel discounts, flexible working arrangements, and a commitment to diversity and inclusion, you'll thrive in a supportive environment while contributing to the operational excellence of a UK-wide cluster of renowned hotels. Join us in Birmingham and be part of a dynamic team dedicated to delivering extraordinary hospitality experiences.
Aimbridge Hospitality

Contact Detail:

Aimbridge Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Assistant

Tip Number 1

Familiarise yourself with the hotel brands that Aimbridge collaborates with, such as Hilton and Marriott. Understanding their operational standards and values will help you align your approach during interviews and discussions.

Tip Number 2

Network with current or former employees of Aimbridge Hospitality. They can provide valuable insights into the company culture and expectations for the Operations Support Assistant role, which can give you an edge in your application process.

Tip Number 3

Prepare to discuss your experience with financial reviews and payroll analysis in detail. Be ready to share specific examples of how you've contributed to operational excellence in previous roles, as this will demonstrate your capability to handle the responsibilities outlined in the job description.

Tip Number 4

Showcase your organisational skills by creating a mock project plan or system that illustrates how you would manage multiple tasks and deadlines effectively. This proactive approach can impress interviewers and highlight your suitability for the role.

We think you need these skills to ace Operations Support Assistant

Exceptional Organisational Skills
Attention to Detail
Relationship Management
Verbal Communication Skills
Written Communication Skills
Proactive Mindset
Operational Excellence
Financial Analysis
Payroll Analysis
Project Support
System and Process Development
Time Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Support Assistant role. Focus on your organisational skills, relationship management, and any previous experience in hospitality or operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills can contribute to operational excellence and support the General Managers effectively.

Highlight Relevant Experience: In your application, emphasise any past roles where you managed multiple tasks, worked with diverse teams, or contributed to financial reviews and reporting. This will demonstrate your capability to handle the responsibilities of the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is key, especially since excellent written skills are a requirement for this role.

How to prepare for a job interview at Aimbridge Hospitality

Showcase Your Organisational Skills

As an Operations Support Assistant, you'll need to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or tasks, highlighting your attention to detail and ability to meet deadlines.

Demonstrate Relationship Management

This role requires strong relationship management skills. Be ready to discuss how you've built and maintained relationships with stakeholders in previous roles. Use specific examples to illustrate your communication style and how you handle different personalities.

Prepare for Operational Excellence Questions

Expect questions about maintaining brand standards and ensuring consistency across regions. Familiarise yourself with Aimbridge's values and be prepared to discuss how you would uphold these standards in your work.

Exhibit a Proactive Mindset

The job description mentions the importance of anticipating challenges. Think of instances where you identified potential issues before they arose and took steps to mitigate them. This will show your proactive approach and problem-solving abilities.

Operations Support Assistant
Aimbridge Hospitality
Location: Birmingham
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