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- Tasks: Ensure guest safety, conduct security checks, and prepare breakfast.
- Company: Aimbridge Hospitality connects people to amazing experiences in top hotel brands.
- Benefits: Enjoy flexible hours, hotel discounts, uncapped incentives, and access to gym facilities.
- Other info: Night shifts required; perfect for those seeking unique hospitality experiences.
- Why this job: Join a dynamic team, develop skills across departments, and make guests' stays memorable.
- Qualifications: Must be 18+, detail-oriented, with strong communication and customer service skills.
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Night Porter Part time 16 hours, Leicester
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Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a6b280c6be47
Job Views:
4
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry-leading benefits that include
- Industry-leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contribution.
- Flexible working opportunities
- Minimum of 28 days\’ holiday (based on full-time)
- Starting salary above the national minimum wage
- Access to the hotel\’s gym facilities
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Free staff parking
A day in the life of…
As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.
As an integral part of nighttime operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Strong attention to detail: As night porter, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable.
- Good communication skills: You’ll have strong communication skills to interact with guests and staff members effectively. You may also need to report any issues or incidents to the appropriate authorities.
- Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay. You’ll need to be approachable, friendly, and able to handle any guest complaints or requests.
- Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.
**Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel**.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
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Night Porter Part time 16 hours employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter Part time 16 hours
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the establishment will help you answer guest queries confidently and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Highlight your experience in handling security and safety protocols. Since the role involves ensuring the safety of guests and staff, showcasing any relevant experience or training in this area can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to work night shifts. Be ready to explain how you manage your time and energy during late hours, as well as any strategies you use to stay alert and effective throughout the night.
✨Tip Number 4
Demonstrate your teamwork skills. As a Night Porter, you'll be working closely with various departments. Share examples of how you've successfully collaborated with others in past roles to show that you're a team player.
We think you need these skills to ace Night Porter Part time 16 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Highlight your relevant experience in customer service, attention to detail, and ability to work night shifts.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Night Porter role. Emphasise your communication skills, customer service experience, and any previous roles that required attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Aimbridge Hospitality and how your skills make you a great fit for the Night Porter position.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Aimbridge Hospitality
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be interacting with guests regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Attention to Detail
Highlight your ability to notice small details that can impact guest experience. You might want to mention specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as dealing with a guest complaint or ensuring safety during the night. Practising these scenarios can help you respond confidently.
✨Emphasise Flexibility and Teamwork
The role requires agility across different departments. Share experiences that demonstrate your flexibility and ability to work well within a team, especially during busy or stressful times.