Spa Therapist in Newcastle upon Tyne

Spa Therapist in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional spa treatments and ensure guests have a relaxing experience.
  • Company: Join Aimbridge Hospitality, a global leader in the hospitality industry.
  • Benefits: Enjoy hotel discounts, flexible pay, free meals, and wellness sessions.
  • Why this job: Be part of a passionate team creating memorable experiences for guests.
  • Qualifications: Level three beauty therapy qualification and excellent customer service skills.
  • Other info: Receive in-house training and enjoy career growth opportunities in a supportive environment.

The predicted salary is between 24000 - 36000 £ per year.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.

As part of the Aimbridge team, you will have access to industry leading benefits that include:

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Uncapped incentives to reward you for your contributions
  • Staff meals on duty
  • Complimentary use of the leisure facilities
  • Free pilates session for staff members

As hotel spa therapist you’ll be responsible for ensuring that guests have a comfortable and enjoyable experience at the hotel's spa area. You’ll be knowledgeable about the different services and amenities offered and be able to provide assistance and guidance to guests as needed. Each day you can be tasked with setting up your treatment room, giving your clients the best treatments, and performing basic customer care. Excellent customer service skills are essential, as you’ll provide a welcoming and friendly environment for guests.

This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

  • Customer Service Skills: You need to have excellent customer service to interact with guests frequently and provide assistance, guidance, and ensure that guests have a comfortable and enjoyable experience.
  • Attention to Detail: You’ll need to be detail-oriented and capable of ensuring that the leisure club facilities are clean, safe, and well-maintained at all times. Whilst able to identify and address any issues that arise promptly.
  • Communication Skills: You’ll need excellent communication skills, to interact with guests, colleagues, and management on a regular basis and clearly to ensure that guests' needs and requests are met promptly and efficiently. You’ll be able to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.

Shift Patterns: Monday 11am to & Tuesday to Sunday: 10am to

Contract details: This position is a 32 hour contract working weekends and weekdays.

Level three beauty therapy is required. Germaine De Cappuccini in house training is provided. 2 weeks of dual room shifts before being on your own, so you can gain confidence.

Please note that you will be requested to provide a Disclosure Check during the onboarding process for this role.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Spa Therapist in Newcastle upon Tyne employer: Aimbridge Hospitality

Aimbridge Hospitality EMEA is an exceptional employer that prioritises a 'people first' approach, offering a vibrant work culture where employees can thrive in exciting destinations. With industry-leading benefits such as hotel discounts, flexible pay options, and comprehensive wellness support, we ensure our Spa Therapists enjoy a rewarding career while contributing to unforgettable guest experiences. Join us to be part of a diverse team dedicated to personal and professional growth in the hospitality sector.
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Contact Detail:

Aimbridge Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Therapist in Newcastle upon Tyne

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Aimbridge Hospitality and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing an exceptional guest experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional and polished. This not only reflects your attention to detail but also sets the tone for how you’ll present yourself to guests.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets the attention it deserves!

We think you need these skills to ace Spa Therapist in Newcastle upon Tyne

Customer Service Skills
Attention to Detail
Communication Skills
Teamwork
Knowledge of Spa Treatments
Problem-Solving Skills
Time Management
Adaptability
Level Three Beauty Therapy Qualification
Ability to Maintain Clean and Safe Facilities

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for providing exceptional guest experiences shine through. We want to see how much you care about making every guest feel special and comfortable.

Highlight Your Skills: Make sure to emphasise your customer service skills, attention to detail, and communication abilities. These are key traits we’re looking for, so give us examples of how you've used them in previous roles.

Tailor Your Application: Don’t just send a generic application! Tailor it to the Spa Therapist role by mentioning specific experiences that relate to the job description. This shows us you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!

How to prepare for a job interview at Aimbridge Hospitality

✨Know Your Treatments

Make sure you’re well-versed in the spa treatments and services offered. Familiarise yourself with the benefits of each treatment, as well as any products used. This knowledge will help you answer questions confidently and show your passion for providing an exceptional guest experience.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Aimbridge values excellent customer service, so be ready to discuss how you create a welcoming environment and handle challenging situations with grace.

✨Demonstrate Attention to Detail

During the interview, highlight your ability to maintain cleanliness and safety in a spa setting. Share specific instances where your attention to detail made a difference, whether it was in preparing treatment rooms or ensuring guest satisfaction.

✨Practice Your Communication Skills

Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to ensure you can effectively interact with guests and colleagues during the interview.

Spa Therapist in Newcastle upon Tyne
Aimbridge Hospitality
Location: Newcastle upon Tyne
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