Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have a smooth check-in and check-out experience.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy hotel discounts, leadership training, and 24/7 access to employee support.
- Why this job: Make a real impact on guest experiences while developing your skills in a dynamic environment.
- Qualifications: Strong communication, organisational skills, and attention to detail are essential.
- Other info: Join an inclusive team and grow your career in hospitality.
The predicted salary is between 1300 - 1800 £ per month.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
A day in the life of... As a member of the Front office team, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. You'll ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments and maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Importantly you'll ensure constant compliance with hotel security, fire regulations and all health and safety legislation. As an integral part of our hotels operational team, you'll offer support to colleagues across all areas of the business to ensure a first class guest experience.
What do we need from you?
- Communication skills: You will be required to interact with guests, colleagues, and other stakeholders daily. Excellent communication skills, both verbal and written, are essential to ensure effective communication and provide excellent customer service.
- Organisational skills: You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk. Good organizational skills will help you manage your workload efficiently.
- Attention to detail: Inaccurate information or mistakes in bookings can lead to unhappy guests, lost bookings, and revenue. You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.
- Technical skills: You'll have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Receptionist - 32 Hours - Holiday Inn Manchester Airport employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - 32 Hours - Holiday Inn Manchester Airport
✨Tip Number 1
Get to know the company! Research Aimbridge Hospitality and its values. When you walk into that interview, show us you understand our 'people first' approach and how you can contribute to creating great experiences for our guests.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests and colleagues daily, we recommend role-playing common scenarios. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. We want to see how you can keep things running smoothly at the front desk, especially during busy times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Holiday Inn Manchester Airport.
We think you need these skills to ace Receptionist - 32 Hours - Holiday Inn Manchester Airport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist at Holiday Inn Manchester Airport. Highlight your relevant skills, like communication and organisational abilities, and how they align with what we’re looking for.
Be Detail-Oriented: Pay close attention to the details in your application. Double-check for any typos or errors, as accuracy is key in our industry. A polished application reflects your attention to detail, which is crucial for the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our inclusive team shaping the future of hospitality. So, don’t hesitate – click that apply button!
How to prepare for a job interview at Aimbridge Hospitality
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and the brands they work with will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a receptionist, communication is key. Prepare examples from your past experiences where you effectively interacted with guests or colleagues. Practising clear and confident responses will demonstrate your ability to provide excellent customer service, which is crucial for this role.
✨Highlight Your Organisational Skills
Think about times when you've successfully managed multiple tasks or handled a busy front desk. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this will show that you can handle the demands of the role efficiently.
✨Attention to Detail Matters
Prepare to discuss how you ensure accuracy in your work, especially when it comes to bookings and guest information. Providing specific examples of how you've avoided mistakes in the past will illustrate your attention to detail, which is essential for maintaining guest satisfaction.
