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- Tasks: Ensure guests enjoy a top-notch experience at our leisure facilities.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and industry-leading training.
- Why this job: Be part of a dynamic team creating memorable experiences for guests.
- Qualifications: Excellent customer service, attention to detail, and strong communication skills.
- Other info: Join an inclusive team with great career growth opportunities.
The predicted salary is between 1200 - 1600 ÂŁ per month.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Weâre passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our âpeople firstâ approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide â Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Access to hotel gym facilities
- Staff meals on duty
- Free staff parking
A day in the life of⌠As a Hotel Leisure Club Attendant youâll be responsible for ensuring that guests have a comfortable and enjoyable experience at the hotel's leisure facilities. Youâll be knowledgeable about the different services and amenities offered and be able to provide assistance and guidance to guests as needed. Each day you can be tasked with setting up equipment, monitoring guest usage, and performing basic maintenance tasks. Excellent customer service skills are essential, as youâll provide a welcoming and friendly environment for guests. This role is unlike any other in our hotel and youâll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Customer Service Skills: You need to have excellent customer service to interact with guests frequently and provide assistance, guidance, and ensure that guests have a comfortable and enjoyable experience.
- Attention to Detail: Youâll need to be detail-oriented and capable of ensuring that the leisure club facilities are clean, safe, and well-maintained at all times. Whilst able to identify and address any issues that arise promptly.
- Communication Skills: Youâll need excellent communication skills, to interact with guests, colleagues, and management on a regular basis and clearly to ensure that guests' needs and requests are met promptly and efficiently. Youâll be able to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.
Please note that you will be requested to provide a Disclosure Check during the onboarding process for this role. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone âA Place to Growâ.
So, click apply today, weâd love to welcome you to our inclusive team shaping the future of hospitality.
Leisure Club Attendant in Hull employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Leisure Club Attendant in Hull
â¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aimbridge Hospitality. Understanding their 'people first' approach will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional guest experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
â¨Tip Number 3
Show off your attention to detail! In your conversations, highlight how you ensure cleanliness and safety in previous roles. This will demonstrate that you understand the importance of maintaining high standards in leisure facilities.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to get noticed by the hiring team. Plus, it shows that youâre proactive and serious about joining the Aimbridge family. So, go ahead and click that apply button!
We think you need these skills to ace Leisure Club Attendant in Hull
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional guest experiences shine through. We want to see that youâre genuinely excited about the role and how you can contribute to our team.
Highlight Relevant Skills: Make sure to emphasise your customer service skills and attention to detail in your application. Weâre looking for candidates who can create a welcoming environment and keep our leisure facilities in top shape.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your experience and skills, as we appreciate directness and clarity in our team members.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Aimbridge Hospitality
â¨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and the brands they work with will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
â¨Showcase Your Customer Service Skills
As a Leisure Club Attendant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming environment and handle challenges effectively.
â¨Highlight Attention to Detail
In this role, attention to detail is crucial. Think of specific instances where your keen eye helped maintain a clean and safe environment or where you identified and addressed issues promptly. Sharing these stories will illustrate your commitment to providing a top-notch experience for guests.
â¨Practice Communication Scenarios
Since communication is vital in this position, practice common scenarios you might encounter as a Leisure Club Attendant. Role-playing with a friend can help you articulate your thoughts clearly and confidently, ensuring you can effectively interact with guests and colleagues during the interview.
