Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee hotel operations overnight, manage front desk, and ensure guest satisfaction.
- Company: Aimbridge Hospitality connects people to amazing experiences in top hotel brands worldwide.
- Benefits: Enjoy flexible hours, hotel discounts, wellness programmes, and uncapped incentives.
- Why this job: Join a dynamic team focused on guest experience and personal growth in hospitality.
- Qualifications: Must be 18+, with leadership, customer service, and communication skills.
- Other info: Night shift role; must be adaptable and ready for unexpected situations.
The predicted salary is between 34000 - 48000 £ per year.
Social network you want to login/join with:
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Flexible working opportunities
- Company sick pay – Giving you piece of mind when you need it the most
- Minimum of 30 days holiday
- Salary above £34,
- Access to hotel gym facilities
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Free staff parking
A day in the life of…
As our Hotel Night manager you’ll be responsible for overseeing the operations of thehotel during overnight hours. This role involves managing the front desk, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff.
You will play a vital role in ensuring the hotel runs smoothly and efficiently during overnight hours, focusing on guest satisfaction and safety.
As an integral part of nighttime operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first-class customer service skills and exemplary team work.
What do we need from you?
- Flexibility and adaptability: This role requires flexibility and adaptability to work overnight hours, handle unexpected situations, and adjust to changes in hotel operations.
- Leadership skills: You’ll need to possess strong leadership skills to manage overnight staff, delegate tasks, and ensure the smooth running of hotel operations.
- Customer service skills: As the main point of contact for our guests during night hours, you’ll need excellent customer service skills to provide guests with a satisfactory experience, address complaints, and resolve conflicts.
- Communication skills: Communication is key and as the night manager in our hotel, you should have excellent communication skills to interact with guests, staff, and management, whether it\’s in person, over the phone, or through written communication.
- Knowledge of hotel operations: As the senior manager at the hotel during night hours you need a basic understanding of hotel operations, including front desk procedures, housekeeping, maintenance, and security. You’ll also need to be well versed with hotel software systems and financial management processes.
**Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel**.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
#J-18808-Ljbffr
Hotel Night Manager employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Manager
✨Tip Number 1
Familiarise yourself with the specific hotel brands under Aimbridge Hospitality, such as Hilton and Marriott. Understanding their unique standards and customer service expectations will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Aimbridge Hospitality on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Hotel Night Manager role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated leadership and customer service skills. Think of examples that highlight your ability to handle unexpected situations, as this is crucial for a night manager.
✨Tip Number 4
Research common hotel management software and systems used in the industry. Being knowledgeable about these tools will show your readiness to step into the role and manage operations effectively.
We think you need these skills to ace Hotel Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, customer service, and leadership. Emphasise any previous roles that involved overnight shifts or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills like communication and adaptability that align with the job description.
Highlight Relevant Skills: In your application, clearly outline your customer service skills, leadership abilities, and knowledge of hotel operations. Use examples from past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aimbridge Hospitality
✨Showcase Your Leadership Skills
As a Hotel Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will show the interviewers that you can handle the responsibilities of overseeing overnight staff.
✨Emphasise Customer Service Experience
Since you'll be the main point of contact for guests during the night, it's crucial to highlight your customer service skills. Share specific instances where you went above and beyond to ensure guest satisfaction, as this aligns with Aimbridge's focus on exceptional guest experiences.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility to handle unexpected situations. Be ready to discuss how you've adapted to changes in previous jobs, especially in high-pressure environments. This will reassure the interviewers that you're capable of managing the dynamic nature of hotel operations.
✨Familiarise Yourself with Hotel Operations
Having a solid understanding of hotel operations is essential. Brush up on front desk procedures, housekeeping, and security protocols. Mention any relevant experience or knowledge you have about hotel software systems, as this will show your preparedness for the role.
