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- Tasks: Lead the housekeeping team to ensure high cleanliness standards and guest satisfaction.
- Company: Join The View Hotel, part of Aimbridge Hospitality, a leader in exceptional hospitality experiences.
- Benefits: Enjoy flexible working, hotel discounts, career breaks, and access to financial wellbeing tools.
- Why this job: Be part of a diverse team that values people and offers growth opportunities in hospitality.
- Qualifications: Bring at least two years of leadership experience in a hotel or similar environment.
- Other info: Flexible hours required, including weekends and holidays, to meet operational needs.
The predicted salary is between 28800 - 43200 £ per year.
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The View Hotel Eastbourne is proudly operated by Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand. We are passionate about creating exceptional experiences by connecting great people with great destinations. Working with renowned brands such as Hilton, IHG, Accor, and Marriott, we bring expertise and innovation to every aspect of hospitality. Our “people first” approach, combined with the diversity of our teams and locations, makes the Aimbridge experience truly unique
What is in it for you?
As part of The View Hotel team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Flexible working opportunities
- Company sick pay – Giving you piece of mind when you need it the most
- 33 days holiday
- Starting salary above national minimum wage
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Free staff parking
A day in the life of…
As Head Housekeeper, you will lead the housekeeping department and play a key role in the Hotel’s management team. You will ensure consistently high standards of cleanliness, hygiene, and presentation throughout the hotel. With a proactive and innovative approach to staffing, development, and training, you will inspire your team and oversee operational efficiency to deliver an exceptional guest experience. This role requires flexibility in working hours, including weekends and holidays, to meet the operational needs of the hotel.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
We’re looking for a strong, hands-on leader with a passion for training and a commitment to excellence. In this role, you will:
- Lead and inspire the housekeeping team, bringing at least two years’ experience in a leadership role, ideally within a hotel or similar environment.
- Be a driving force for high standards, ensuring immaculate presentation and cleanliness across guest rooms and public areas.
- Champion training and development, coaching your team in cleaning techniques, guest service, and health & safety best practices to deliver consistent, high-quality results.
- Oversee day-to-day operations, managing room turnaround, staff rotas, stock levels, and digital housekeeping systems to maintain efficiency and service excellence.
- Take pride in attention to detail, proactively identifying maintenance issues and ensuring all areas meet brand and hygiene standards.
- Manage departmental budgets, monitor costs, and contribute to wider hotel planning and resource management.
- Support recruitment, lead performance reviews, and handle guest feedback or escalated issues professionally and promptly.
- Ensure full compliance with health, safety, and environmental policies while promoting a positive, accountable team culture.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
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Head Housekeeper employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific standards and practices of Aimbridge Hospitality. Understanding their 'people first' approach and commitment to excellence will help you align your leadership style with their values during interviews.
✨Tip Number 2
Network with current or former employees of The View Hotel or Aimbridge Hospitality. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Head Housekeeper role.
✨Tip Number 3
Prepare to discuss your experience in training and developing teams. Highlight specific examples where you've successfully improved standards or guest satisfaction, as this is a key aspect of the Head Housekeeper position.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to housekeeping. Being able to articulate how you ensure compliance and promote a safe working environment will demonstrate your readiness for this leadership role.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and leadership roles. Emphasise any specific achievements or improvements you've made in previous positions that align with the responsibilities of a Head Housekeeper.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to high standards. Mention your experience in training and developing teams, as well as your approach to maintaining cleanliness and guest satisfaction.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as attention to detail, operational efficiency, and knowledge of health and safety practices. Use specific examples to demonstrate how you've successfully applied these skills in past roles.
Showcase Your Leadership Style: Describe your leadership style and how you inspire and motivate your team. Provide examples of how you've handled challenges in the past, particularly in a hotel or similar environment, to illustrate your capability as a strong leader.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate your leadership abilities. Be prepared to share specific examples of how you've successfully led a team in the past, focusing on training and motivating staff to achieve high standards.
✨Emphasise Attention to Detail
This role requires a keen eye for detail. During the interview, highlight your experience in maintaining cleanliness and presentation standards. Discuss how you proactively identify issues and ensure compliance with hygiene regulations.
✨Discuss Your Training Approach
Training and development are key aspects of this position. Be ready to explain your approach to coaching team members in cleaning techniques and guest service. Share any successful training programmes you've implemented in previous roles.
✨Prepare for Operational Questions
Expect questions about managing day-to-day operations, such as room turnaround and staff rotas. Think about how you've handled these responsibilities in the past and be ready to discuss your strategies for maintaining efficiency and service excellence.
