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- Tasks: Welcome guests, take orders, and ensure exceptional service in a vibrant dining environment.
- Company: Join Aimbridge Hospitality, a global leader managing over 1,600 hotels and resorts worldwide.
- Benefits: Enjoy hotel discounts, flexible working, and access to financial wellbeing tools like Wagestream.
- Why this job: Be part of a passionate team delivering unforgettable guest experiences in a fun atmosphere.
- Qualifications: 1-2 years in food and beverage or hospitality preferred; enthusiasm and personality are key!
- Other info: Work at Holiday Inn Stevenage with a supportive team that values work-life balance.
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.
What is in it for you? As part of the Aimbridge team, you will have access to a suite of benefits including:
- Hotel discounts across the portfolio – staff rates and up to 50% off on food, beverage, and spa services
- Wagestream – stream up to 40% of your pay as it is earned and set up automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Starting salary above the national minimum wage
- Flexible working opportunities
A day in the life of… As Food & Beverage Assistant, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will work closely with your team to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.
Job Responsibilities:
- Greet guests and take their orders in a friendly and professional manner
- Ensure food and beverage orders are prepared and served promptly
- Upsell food and beverage items to guests
- Handle cash, card, and other payments accurately
- Maintain a clean and tidy dining area, including tables, chairs, and floors
- Set up and clear tables for breakfast, lunch, and dinner
- Serve guests in conference and event areas
- Assist with room service orders as needed
- Provide excellent customer service at all times
- Follow health and safety regulations
- Attend training sessions and team meetings as required
- Perform other duties as assigned by the Food and Beverage Manager
Based at Holiday Inn Stevenage, you will be part of a passionate team that understands that being the best doesn’t always mean working around the clock.
What do we need from you? To succeed in this role, you should be passionate about delivering an exceptional guest experience and embody our brand standards. Ideally, you will have 1-2 years of experience in food and beverage or hospitality. At Aimbridge, we value personality highly, so bring your enthusiasm and flair for hospitality!
Food & Beverage Assistant employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality and their brand values. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your personality! Since Aimbridge values enthusiasm and flair, think of ways to demonstrate your passion for hospitality in conversations or during any informal meet-ups.
✨Tip Number 3
Network with current employees or alumni from your school who work in the hospitality sector. They can provide insights into the company culture and may even refer you for the position.
✨Tip Number 4
Prepare for situational questions that focus on customer service scenarios. Think of examples from your past experiences where you went above and beyond for a guest, as this will resonate well with the hiring team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills that align with what Aimbridge Hospitality is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences that demonstrate your ability to provide exceptional guest experiences, as well as your enthusiasm for working in a team environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage or hospitality. Include details about your responsibilities, achievements, and how you contributed to a positive guest experience. Use action verbs to make your contributions stand out.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences that highlight your love for providing excellent customer service, as Aimbridge values personality and passion highly.
✨Prepare for Common Questions
Anticipate questions related to guest interactions, handling difficult situations, and upselling techniques. Practising your responses can help you feel more confident and articulate during the interview.
✨Demonstrate Teamwork Skills
Since you'll be working closely with a team, be ready to discuss your experience in collaborative environments. Share examples of how you've contributed to a team's success in previous roles, especially in fast-paced settings.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in the hospitality industry.
