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- Tasks: Lead and inspire a team to create unforgettable events and experiences.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry.
- Benefits: Enjoy hotel discounts, subsidised meals, and a generous holiday allowance.
- Why this job: Be part of a vibrant team shaping the future of hospitality.
- Qualifications: Experience in high-volume conference and events operations is essential.
- Other info: We value personality over experience and offer excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward.
The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham’s iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We’re all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary.
Aloft Birmingham Eastside & The Eastside Rooms is a Disability Confident Employer.
What is in it for you? We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what’s possible for the role. As part of the Eastside team, you will have access to a suite of benefits that include:
- Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
- Subsidised meals on duty
- Paid breaks
- Financial contribution towards childcare from day 1 of employment
- Annual wellbeing allowance of up to £500 from your second year of employment
- A minimum of 33 days holiday
- Salary Sacrifice Schemes – Holiday purchase scheme and Cycle to work scheme
- Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24 / 7 access to our employee assistance programme
- Company sick pay - giving you peace of mind when you need it the most
- Annual reviews for salary and employee benefits
- Festive salary enhancements
- Boomerang - Aimbridge internal sales lead program, the lead sender can earn 5% un-capped commission on actualized revenues
- A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
- Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform
A day in the life of… This role requires an exceptionally hands-on, motivational manager who will work side by side with their team, ensuring standards and service are delivered consistently, providing a first-class service to all of our guests. Reporting into the Director of Operations, you will be able to demonstrate strong leadership and guidance to your supervisory and wider teams, whilst working closely with other departments to ensure the smooth running of the Conference & Events Centre.
What do we need from you? To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality. You will also need the following:
- Previous experience of leading high-volume C&E operations is essential for this role
- Ability to multi-task, work under pressure and prioritise needs
- Ability to effectively coach, support, develop and mentor a winning team
- Excellent attention to detail
- Great organisational, administrative and management skills
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Conference and Events Operations Manager in Birmingham employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Operations Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Aimbridge's values and mission. This way, you can show how your personality aligns with their 'people first' approach and make a genuine connection.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've created exceptional guest experiences in the past. This will help you stand out and demonstrate your passion for hospitality.
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows your interest and helps you gauge if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Aimbridge family right from the start.
We think you need these skills to ace Conference and Events Operations Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for hospitality and how you connect with people, as that’s what we value most.
Tailor Your Application: Make sure to customise your application to highlight your experience in high-volume Conference & Events operations. We love seeing how your skills align with our needs, so don’t hold back on the details!
Be Organised: Attention to detail is key! Ensure your application is well-structured and free of errors. A neat and organised application reflects your management skills and shows us you’re ready for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Aimbridge!
How to prepare for a job interview at Aimbridge Hospitality
✨Know Your Venue
Before the interview, do some research on Aloft Birmingham Eastside and The Eastside Rooms. Familiarise yourself with their unique offerings and atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their brand values.
✨Showcase Your Leadership Skills
As a Conference and Events Operations Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team, managed high-pressure situations, or improved service standards. Be ready to discuss how you motivate and develop your team.
✨Emphasise Guest Experience
Aimbridge Hospitality is all about exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests. Highlight your passion for hospitality and how you ensure that every event is memorable for attendees.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This could be about their approach to team development, how they handle challenges in events, or what success looks like in this role. It shows you're engaged and serious about contributing to their team.