At a Glance
- Tasks: Lead the housekeeping team and ensure high cleanliness standards for guest satisfaction.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and industry-leading training opportunities.
- Other info: Dynamic work environment with excellent career growth and lifestyle break options.
- Why this job: Make a real impact on guest experiences in a vibrant city centre location.
- Qualifications: Strong management, communication, and time management skills are essential.
The predicted salary is between 24300 - 29700 £ per year.
As Housekeeping Supervisor you will work closely with the Housekeeping Manager by leading the housekeeping team and being a key member of the Hotel's Management team.
You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel.
You'll co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered.
You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
- Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
- Management skills: You'll play a key part in training and developing the team to ensure that they have the necessary skills and knowledge to provide excellent guest service.
This includes providing regular feedback and coaching to staff members.
- Time management skills: in this busy role, you must be able to manage your time effectively to ensure that all rooms are cleaned within the allotted timeframe.
- Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
- Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand.
We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.
From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., At Aimbridge, we recognise that people are the heart of our business.
As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
Staybridge Suites Birmingham One Martineau Place, Birmingham, West Midlands, B2 4UW, Staybridge Suites Birmingham is located in the very heart of Birmingham within the Martineau Place Shopping Centre and just a five minute walk from the world-class Bullring Shopping Centre and the stunning architecture of the city's beautiful New Street.
Staybridge Suites hotel is a relaxing home from home, warm and friendly alternative to traditional apartments, situated on Corporation Street in the heart of Birmingham City Centre.
We are just a 5-minute walk from Birmingham New Street, Snow Hill and Moor Street stations.
All of our 179 suites contain fitted kitchenettes, dining/work desk, and adequate wardrobe space and en-suite bathrooms.
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Minimum of 30 days holiday
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Free staff parking whilst working
- #J-18808-Ljbffr
Staybridge Suites BirminghamHousekeeping Supervisor employer: Aimbridge EMEA
Aimbridge EMEA is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises employee development and teamwork. With a focus on providing outstanding guest experiences, employees benefit from comprehensive training opportunities and a supportive environment that encourages growth and innovation. Join us to be part of a company that values your contributions and fosters a sense of community among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Staybridge Suites BirminghamHousekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aimbridge EMEA. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aimbridge EMEA
Don't be shy about reaching out to Aimbridge EMEA directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Staybridge Suites BirminghamHousekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aimbridge EMEA and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aimbridge EMEA
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
