At a Glance
- Tasks: Convert sales enquiries into bookings and manage reservations with the Opera system.
- Company: Leading hospitality company in Manchester with a focus on guest experience.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: At least 2 years in a customer-facing role and a passion for service.
- Other info: Be part of a team dedicated to hospitality excellence.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading hospitality company located in Manchester seeks a dedicated individual for a guest services role. You will ensure all sales enquiries are converted into confirmed bookings, manage reservations using the Opera system, and provide exceptional guest experiences.
The ideal candidate will have at least 2 years of experience in a customer-facing role and be passionate about service. Join us to contribute to a dynamic team committed to hospitality excellence.
Guest Reservations Specialist in Manchester employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Guest Reservations Specialist in Manchester
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Reservations Specialist role. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Practice makes perfect! Before your interview, run through common questions related to guest services and reservations. We can help you with mock interviews to boost your confidence and ensure you shine during the real deal.
β¨Tip Number 3
Show off your passion for service! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to providing exceptional experiences.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Donβt miss out on this opportunity!
We think you need these skills to ace Guest Reservations Specialist in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially any relevant to hospitality. We want to see how your skills align with the Guest Reservations Specialist position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for service and why youβre excited about joining our team. Let us know how you can contribute to our commitment to hospitality excellence.
Showcase Your Experience with Reservations Systems: If youβve worked with systems like Opera before, make it known! We love candidates who can hit the ground running, so highlight any relevant tech skills that will help you manage reservations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Aimbridge EMEA
β¨Know Your Stuff
Familiarise yourself with the Opera system and any other reservation tools mentioned in the job description. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
β¨Showcase Your Passion for Service
Prepare examples from your past roles where you went above and beyond for a customer. This is a guest services role, so demonstrating your passion for providing exceptional experiences will set you apart.
β¨Practice Common Scenarios
Think about common situations you might face as a Guest Reservations Specialist, like handling difficult customers or managing overbookings. Practising your responses will help you feel more confident during the interview.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company culture and team dynamics. This shows your interest in not just the role, but also in being part of their hospitality excellence journey.