Guest Reservations Specialist in Manchester
Guest Reservations Specialist

Guest Reservations Specialist in Manchester

Manchester Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Convert sales enquiries into bookings and manage reservations with the Opera system.
  • Company: Leading hospitality company in Manchester with a focus on guest experience.
  • Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
  • Why this job: Join a dynamic team and make a real impact in the hospitality industry.
  • Qualifications: At least 2 years in a customer-facing role and a passion for service.
  • Other info: Be part of a team dedicated to hospitality excellence.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading hospitality company located in Manchester seeks a dedicated individual for a guest services role. You will ensure all sales enquiries are converted into confirmed bookings, manage reservations using the Opera system, and provide exceptional guest experiences.

The ideal candidate will have at least 2 years of experience in a customer-facing role and be passionate about service. Join us to contribute to a dynamic team committed to hospitality excellence.

Guest Reservations Specialist in Manchester employer: Aimbridge EMEA

As a leading hospitality company in Manchester, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional service. Our employees enjoy comprehensive benefits, ongoing training, and clear pathways for career advancement, making it an ideal environment for those passionate about delivering outstanding guest experiences. Join us and be part of a dynamic team dedicated to hospitality excellence.
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Contact Detail:

Aimbridge EMEA Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Reservations Specialist in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Reservations Specialist role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Practice makes perfect! Before your interview, run through common questions related to guest services and reservations. We can help you with mock interviews to boost your confidence and ensure you shine during the real deal.

✨Tip Number 3

Show off your passion for service! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to providing exceptional experiences.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Guest Reservations Specialist in Manchester

Customer Service
Sales Conversion
Reservation Management
Opera System
Exceptional Guest Experience
Communication Skills
Team Collaboration
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially any relevant to hospitality. We want to see how your skills align with the Guest Reservations Specialist position!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for service and why you’re excited about joining our team. Let us know how you can contribute to our commitment to hospitality excellence.

Showcase Your Experience with Reservations Systems: If you’ve worked with systems like Opera before, make it known! We love candidates who can hit the ground running, so highlight any relevant tech skills that will help you manage reservations effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Aimbridge EMEA

✨Know Your Stuff

Familiarise yourself with the Opera system and any other reservation tools mentioned in the job description. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.

✨Showcase Your Passion for Service

Prepare examples from your past roles where you went above and beyond for a customer. This is a guest services role, so demonstrating your passion for providing exceptional experiences will set you apart.

✨Practice Common Scenarios

Think about common situations you might face as a Guest Reservations Specialist, like handling difficult customers or managing overbookings. Practising your responses will help you feel more confident during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture and team dynamics. This shows your interest in not just the role, but also in being part of their hospitality excellence journey.

Guest Reservations Specialist in Manchester
Aimbridge EMEA
Location: Manchester
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  • Guest Reservations Specialist in Manchester

    Manchester
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • A

    Aimbridge EMEA

    1000-5000
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