At a Glance
- Tasks: Promote and execute exciting meetings and events at our vibrant hotel.
- Company: Join the dynamic team at Mercure Maidstone Great Danes.
- Benefits: Enjoy hotel discounts, flexible pay, and leadership development opportunities.
- Other info: Live-in accommodation available and uncapped incentives to reward your hard work.
- Why this job: Be the face of unforgettable experiences and make every event special.
- Qualifications: Strong communication, organisational skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
As Meeting & Events Sales Coordinator, you will be responsible for promoting and executing all Meetings & Events business within the hotel (including weddings, parties, wakes and conferences) and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met.
Essential Skills
- Communication Skills: Excellent communication skills to interact with clients, vendors, and hotel staff, both in writing and verbally.
- Organisational Skills: Strong organisational skills, ability to manage multiple tasks, prioritise responsibilities, attention to detail, manage budgets and schedules.
- Customer Service Skills: Provide exceptional service, anticipate client needs, and resolve issues quickly.
- Knowledge of Event Planning: Understanding of logistics, catering, audio‑visual equipment and stay up to date with industry trends.
- Flexibility: Handle unexpected changes or last‑minute requests, think on your feet and find solutions.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Benefits
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
- Live‑in accommodation available
- Free staff parking
Mercure Maidstone Great DanesMeeting and Events Sales Executive employer: Aimbridge EMEA
At Mercure Maidstone Great Danes, we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong focus on training and leadership development, we offer a supportive work culture where your contributions are recognised and rewarded through uncapped incentives. Located in a picturesque setting, our hotel provides unique benefits such as live-in accommodation, generous staff discounts, and a commitment to ensuring a fulfilling and enjoyable work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Mercure Maidstone Great DanesMeeting and Events Sales Executive
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the facilities and services we offer. This way, when you chat with potential clients, you can confidently recommend the best options for their events.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or face-to-face, being able to clearly convey information and listen to client needs is key. Role-play with a friend or family member to sharpen those skills.
✨Tip Number 3
Stay organised! Use tools like calendars or task management apps to keep track of enquiries and follow-ups. This will help you manage multiple tasks and ensure no lead slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show your enthusiasm for joining our team. Plus, it gives us a chance to see your application in the best light!
We think you need these skills to ace Mercure Maidstone Great DanesMeeting and Events Sales Executive
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be interacting with clients and the hotel team, make sure your written application reflects your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information and engage with others.
Highlight Your Organisational Skills:In your application, emphasise your ability to manage multiple tasks and prioritise responsibilities. Share examples of how you've successfully handled budgets, schedules, or event planning in the past to show us you're the right fit for this role.
Demonstrate Your Customer Service Passion:We want to see your enthusiasm for providing exceptional guest experiences. In your application, include specific instances where you've anticipated client needs or resolved issues quickly, showcasing your commitment to outstanding service.
Tailor Your Application to Us:Make sure to customise your application for the Meeting & Events Sales Executive role. Research our hotel and mention specific facilities or services that excite you. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Aimbridge EMEA
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with the Mercure Maidstone Great Danes and its facilities. Understand the different types of events they host and be ready to discuss how you can enhance the guest experience based on their unique needs.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully interacted with clients or resolved issues in the past. This will demonstrate your ability to connect with guests and team members alike.
✨Demonstrate Your Organisational Prowess
Be ready to talk about how you manage multiple tasks and prioritise responsibilities. Share specific instances where your attention to detail made a difference in event planning or execution. This will show that you can handle the fast-paced environment of meetings and events.
✨Embrace Flexibility and Problem-Solving
Prepare to discuss how you’ve handled unexpected changes or last-minute requests in previous roles. Highlight your ability to think on your feet and provide solutions, as this is crucial for ensuring smooth operations during events.
