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- Tasks: Keep our hotel facilities and equipment in top shape while ensuring a great experience for guests.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy flexible working, hotel discounts, and access to financial wellbeing tools like Wagestream.
- Why this job: Be part of a vibrant team in a stunning 4-star hotel set in beautiful gardens.
- Qualifications: Basic maintenance knowledge, strong communication skills, and a passion for guest satisfaction are essential.
- Other info: Live-in accommodation is available, making it perfect for students or those new to the area.
The predicted salary is between 24000 - 36000 ÂŁ per year.
As Hotel Maintenance Assistant you\’ll be responsible for ensuring the hotel\’s facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel\’s facilities are clean, safe, and well-maintained for guests and employees. This role is unlike any other in our hotel and you\’ll play a crucial role in ensuring that guests have a first‑class enjoyable and comfortable stay.
Qualifications
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: You\’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: You\’ll need to be able to effectively manage your time to prioritise key hotel projects.
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We\’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our \”people first\” approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone \’A Place to Grow\’. So, click apply today, we\’d love to welcome you to our inclusive team shaping the future of hospitality.
Mercure Bristol North The Grange Old Gloucester Road, Winterbourne, Bristol, Gloucestershire, BS36 1RP. The Grange Hotel is an elegant 4‑star hotel set amongst 18 acres of landscaped gardens. This Bristol hotel is only a short drive to the city centre. Complimentary high‑speed WiFi is available in the 68 guest rooms and throughout the hotel. Enjoy afternoon tea in the hotel contemporary lounge or a freshly prepared meal in The Brasserie at The Grange. The hotel\’s 7 meeting rooms can hold up to 150 people for a banquet. A stylish blend of traditional and contemporary design set in 18 acres of landscaped gardens creates a relaxed, comfortable atmosphere throughout this stunning country house Bristol hotel. The four‑star hotel is set in 18 acres of landscaped gardens, making it ideal for a weekend leisure break, team building and all types of events, from christenings to birthday celebrations, proms to association dinners and charity balls. Mercure Bristol North The Grange hotel offers the best of both worlds, being a countryside retreat yet close to Bristol city centre, Abbeywood and Parkway train stations.
Benefits
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Staff meals on duty
- Free staff parking
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GrangeMaintenance Assistant employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GrangeMaintenance Assistant
✨Tip Number 1
Familiarise yourself with common maintenance tasks and techniques relevant to hotels, such as plumbing and electrical repairs. This knowledge will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully interacted with guests or colleagues in previous roles. This will highlight your customer service abilities, which are crucial for this position.
✨Tip Number 3
Research the hotel’s brand standards and values, particularly those of Aimbridge Hospitality. Understanding their commitment to guest experience will help you align your responses during interviews with their expectations.
✨Tip Number 4
Be ready to discuss your time management strategies. Prepare specific examples of how you've prioritised tasks in past jobs, especially in fast-paced environments, to show that you can handle the demands of a hotel maintenance role.
We think you need these skills to ace GrangeMaintenance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Hotel Maintenance Assistant position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Skills: Emphasise your basic knowledge of maintenance and repair techniques, as well as your communication and customer service skills. Provide specific examples of how you've successfully managed maintenance tasks in previous roles.
Show Attention to Detail: Demonstrate your attention to detail in your application by mentioning instances where you identified and resolved potential maintenance issues before they escalated. This will show that you are proactive and thorough.
Express Your Passion: Convey your enthusiasm for providing an exceptional guest experience and your alignment with the brand standards of Aimbridge Hospitality. A personal touch can make your application stand out.
How to prepare for a job interview at Aimbridge EMEA
✨Show Your Technical Know-How
Make sure to highlight your basic knowledge of maintenance and repair techniques during the interview. Be prepared to discuss specific examples of plumbing, electrical, or HVAC issues you've handled in the past.
✨Demonstrate Communication Skills
Since this role involves interacting with guests and colleagues, practice articulating your thoughts clearly. Share experiences where you successfully resolved a guest's issue or collaborated with team members.
✨Emphasise Attention to Detail
Prepare to discuss how your attention to detail has helped you identify and resolve maintenance issues before they escalated. Providing concrete examples will show that you understand the importance of this skill in maintaining hotel standards.
✨Time Management is Key
Be ready to explain how you prioritise tasks and manage your time effectively. You might want to share a situation where you successfully balanced multiple maintenance requests while ensuring all were completed on time.