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For Companies At a Glance
- Tasks: Promote and execute weddings and events, ensuring exceptional guest experiences.
- Company: Join Aimbridge Hospitality, a leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and industry-leading training opportunities.
- Why this job: Be the face of memorable events and make a real impact on guests' special moments.
- Qualifications: Strong communication, organisational, and customer service skills; event planning knowledge is a plus.
- Other info: Work in a dynamic environment with excellent career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
As Weddings & Events Sales Coordinator, you will be responsible for promoting and executing all Weddings & Events business within the hotel (including weddings, parties, wakes and conferences) and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPIs are met.
Responsibilities
- Communication Skills: As the face of our meetings and events at the hotel you'll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
- Organisational Skills: Strong organisational skills are essential for this role. You'll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
- Customer Service Skills: You'll work with our guests first hand so you'll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
- Knowledge of Event Planning: Ideally, we'd love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
- Flexibility: To handle unexpected changes or last-minute requests you'll need to be flexible and approachable. You should be able to think on your feet and quickly come up with solutions to any issues that arise.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
About Aimbridge Hospitality
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone "A Place to Grow".
Benefits
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Free staff parking
Weddings & Events Sales Coordinator in Chester employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weddings & Events Sales Coordinator in Chester
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the facilities and services we offer. This way, when you chat with potential clients, you can confidently advise them on how we can make their event unforgettable.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to connect with clients is key. Try role-playing scenarios with friends or family to boost your confidence and refine your pitch.
✨Tip Number 3
Stay organised! Use tools like calendars or task management apps to keep track of your follow-ups and deadlines. This will help you juggle multiple enquiries without dropping the ball, ensuring every client feels valued.
✨Tip Number 4
Flexibility is your best friend! Be ready to adapt to last-minute changes or requests. Show potential employers that you can think on your feet and handle unexpected challenges with a smile.
We think you need these skills to ace Weddings & Events Sales Coordinator in Chester
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the face of our events, make sure your written application reflects your excellent communication skills. Use clear and engaging language to showcase how you can connect with clients and colleagues alike.
Be Organised in Your Application: Just like in the role, your application should be well-structured and easy to follow. Highlight your organisational skills by presenting your experience in a logical order, making it easy for us to see how you manage tasks and priorities.
Demonstrate Your Customer Service Passion: We want to see your enthusiasm for providing exceptional guest experiences. Share specific examples in your application that illustrate how you've gone above and beyond for customers in the past.
Tailor Your Application to Us: Make sure to tailor your application specifically for this role at Aimbridge Hospitality. Research our brand and mention how your skills and experiences align with our values and the responsibilities of the Weddings & Events Sales Coordinator position.
How to prepare for a job interview at Aimbridge EMEA
✨Know Your Venue
Before the interview, make sure you’re familiar with the hotel and its facilities. Understand what makes it unique and be ready to discuss how you can promote these features to potential clients. This shows your enthusiasm and helps you stand out as a knowledgeable candidate.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully interacted with clients or resolved issues in the past. This will demonstrate your interpersonal skills and ability to handle customer service effectively.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage multiple tasks and prioritise responsibilities. Share specific strategies or tools you use to stay organised, especially under pressure. This will highlight your ability to handle the fast-paced environment of event planning.
✨Stay Updated on Trends
Research current trends in event planning and hospitality. Bring up any recent developments or ideas you have that could enhance the guest experience. This shows your passion for the industry and your commitment to providing exceptional service.
