At a Glance
- Tasks: Keep public areas spotless and ensure guests feel welcomed and cared for.
- Company: Join the Holiday Inn Bournemouth team, known for exceptional guest experiences.
- Benefits: Enjoy hotel discounts, flexible hours, and industry-leading training opportunities.
- Other info: Access to gym facilities and uncapped incentives for your hard work.
- Why this job: Make a real difference in guest experiences while developing your career.
- Qualifications: Attention to detail, time management, and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
As a Public Area Cleaner you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean all public areas including foyers, public restrooms and the back offices, and ensure guest first impressions are met and exceeded. You will also support the housekeeping team with replenishing supplies and other duties.
Responsibilities
- Attention to detail: it is essential to have a keen eye for detail to ensure that public areas are clean, tidy, and well-maintained.
- Time management: you must be able to manage your time effectively to ensure that all tasks are completed within the allotted timeframe.
- Communication: you should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
- Passion for guest experience: you will be passionate about providing an exceptional guest experience and living through our brand standards.
Benefits
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – up to 40% pay as it is earned with automatic savings to support your financial wellbeing
- 24/7 access to the employee assistance programme
- Uncapped incentives to reward you for your contributions
- Flexible working opportunities
- Minimum of 28 days holiday
- Staff meals on duty
- Access to hotel gym facilities
- Career and lifestyle breaks – allowing you to take time off for key life events
- Free staff parking
Location: Holiday Inn Bournemouth, 22 Bath Rd, Bournemouth, Dorset, BH1 2NS.
Public Area Cleaner & lining porter in Bournemouth employer: Aimbridge EMEA
At Holiday Inn Bournemouth, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee satisfaction. With industry-leading training, flexible working opportunities, and generous benefits such as hotel discounts and career development programmes, we ensure our team members feel valued and supported in their roles. Join us in creating memorable experiences for our guests while enjoying a rewarding career in a beautiful coastal location.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner & lining porter in Bournemouth
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Holiday Inn Bournemouth. Familiarise yourself with the layout and the vibe. This will help you feel more confident and show that you're genuinely interested in the place.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests and staff, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend to get comfortable responding to guest inquiries.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained cleanliness or organisation in previous roles. Highlighting your keen eye for detail can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of landing that Public Area Cleaner role. Plus, you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Public Area Cleaner & lining porter in Bournemouth
Some tips for your application 🫡
Show Your Attention to Detail:When writing your application, make sure to highlight your keen eye for detail. Mention any previous experience where you ensured cleanliness and tidiness, as this is crucial for the Public Area Cleaner role.
Time Management is Key:We want to see how you manage your time effectively. Share examples of how you've completed tasks within tight deadlines in the past. This will show us that you can handle the responsibilities of the job.
Communicate Clearly:Effective communication is essential in this role. In your application, demonstrate your ability to interact with guests and team members. A brief story about a positive guest interaction could really make your application stand out!
Passion for Guest Experience:Let your passion for providing an exceptional guest experience shine through in your application. Talk about why you love working in hospitality and how you plan to exceed our brand standards.
How to prepare for a job interview at Aimbridge EMEA
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the importance of attention to detail and how it impacts guest experience. This will help you demonstrate your passion for providing an exceptional welcome.
✨Show Off Your Time Management Skills
Be prepared to discuss how you manage your time effectively. Think of examples from previous jobs where you successfully completed tasks within tight deadlines. This will show that you can handle the fast-paced environment of a hotel.
✨Practice Your Communication
Since communication is key in this role, practice how you would respond to guest inquiries or requests. You might even want to role-play with a friend to get comfortable. This will help you convey your ability to interact professionally with both guests and staff.
✨Emphasise Your Passion for Guest Experience
During the interview, share specific examples of how you've gone above and beyond to enhance a guest's experience in past roles. This will highlight your commitment to living through the brand standards and ensuring guests feel valued.
