Guest Experience Specialist β€” Front Desk & Reservations in Bournemouth

Guest Experience Specialist β€” Front Desk & Reservations in Bournemouth

Bournemouth Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Aimbridge EMEA

At a Glance

  • Tasks: Deliver warm, professional service at the front desk and assist guests with check-in and inquiries.
  • Company: Join the vibrant team at Holiday Inn Bournemouth, part of Aimbridge EMEA.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Work in a dynamic environment with a supportive team focused on excellence.
  • Why this job: Be the face of hospitality and create memorable experiences for guests every day.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 22000 - 28000 Β£ per year.

Aimbridge EMEA is seeking a Guest Service Assistant at Holiday Inn Bournemouth to deliver warm, professional service at the front desk.

You will greet guests, assist with check-in and check-out, handle inquiries, and guide guests to local attractions while maintaining a spotless workspace.

This role emphasizes calmness under pressure, attention to detail, and teamwork; you will support colleagues across the hotel to ensure a first-class guest experience and uphold our brand standards.

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Guest Experience Specialist β€” Front Desk & Reservations in Bournemouth employer: Aimbridge EMEA

Aimbridge EMEA is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises employee development and teamwork. With a focus on providing outstanding guest experiences, employees benefit from comprehensive training opportunities and a supportive environment that encourages growth and innovation. Join us to be part of a company that values your contributions and fosters a sense of community among its staff.

Aimbridge EMEA

Contact Details:

Aimbridge EMEA Recruitment Team

We think you need these skills to ace Guest Experience Specialist β€” Front Desk & Reservations in Bournemouth

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Customer Service Skills