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- Tasks: Ensure guests enjoy a top-notch dining experience by serving food and drinks.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to gym facilities.
- Why this job: Be part of a vibrant team and make memorable experiences for guests.
- Qualifications: Passion for guest service and strong communication skills are key.
- Other info: Flexible shifts and excellent training opportunities for career growth.
The predicted salary is between 20000 - 25000 £ per year.
As Food and Beverage Assistant you will be responsible for ensuring that guests have a positive, first class dining experience. You will greet guests, take orders, serve food and drinks, and handle payments. You will be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed while working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you will always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our 'people first' approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.
Responsibilities:- Ensuring guests have a positive, first class dining experience.
- Greeting guests, taking orders, serving food and drinks, and handling payments.
- Maintaining a clean and organised dining area and restocking supplies.
- Assisting with food preparation as needed while supporting the wider business.
- Food and Beverage experience isn’t essential, but passion for an exceptional guest experience and living through our brand standards is required.
- Strong communication skills and the ability to engage with guests in a friendly and professional manner.
- Ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel.
- Attention to detail and ability to maintain a clean and organised dining area.
- Flexibility to work varying shifts, including nights, weekends and holidays.
The West Cliff Hotel Bournemouth
7 Durley Chine Road
Bournemouth, Dorset, BH2 5JS
- Industry leading training and leadership development opportunities.
- Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa.
- Access to Stream – up to 40% pay earned as it is earned and set automatic savings to support your financial well-being.
- 24/7 access to our employee assistance programme.
- Uncapped incentives to reward you for your contributions.
- Access to hotel gym facilities.
- Staff meals on duty.
- Free staff parking.
- Discount on food & drink, treatments, spa access.
So, click apply today, we would love to welcome you to our inclusive team shaping the future of hospitality.
BournemouthFood & Beverage Assistant employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BournemouthFood & Beverage Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aimbridge and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a first-class dining experience, think of scenarios where you can demonstrate your ability to engage with guests. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well with others in previous roles. Aimbridge values collaboration, so highlighting your ability to support colleagues will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace BournemouthFood & Beverage Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing a top-notch guest experience shine through. We want to see that you genuinely care about making dining memorable for our guests!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience or skills that align with the role. Even if you haven't worked in food and beverage before, showcase your customer service skills and teamwork abilities.
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can engage with guests warmly while maintaining a professional demeanor—so let your personality come through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Aimbridge EMEA
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and commitment to exceptional guest experiences will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, these stories will demonstrate your ability to create a positive dining experience.
✨Emphasise Teamwork
Since this role requires collaboration with other staff members, be ready to discuss how you work well in a team. Share specific instances where you supported colleagues or contributed to a group effort, highlighting your flexibility and adaptability.
✨Attention to Detail Matters
During the interview, mention your attention to detail, especially in maintaining a clean and organised dining area. You could talk about how you ensure everything is in order and how that contributes to a great guest experience.